Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. silverman166

    How to navigate to a POI which appears whilst travelling (VIA 135)

    silverman166, Jul 9, 2019
    Replies:
    2
    Views:
    248
    silverman166
    Jul 9, 2019
  2. silverman166

    .ov2 files on Via 135

    silverman166, Jul 8, 2019
    Replies:
    2
    Views:
    327
    silverman166
    Jul 9, 2019
  3. Dave Kitchen

    Cannot load new maps

    Dave Kitchen, Jul 6, 2019
    Replies:
    6
    Views:
    420
    canderson
    Jul 7, 2019
  4. Yam9455

    520 go is dead

    Yam9455, Jul 4, 2019
    Replies:
    7
    Views:
    557
    Yam9455
    Jul 6, 2019
  5. catclaw

    Polarized Sunglasses block TomTom Screen!

    catclaw, Jul 17, 2010
    Replies:
    17
    Views:
    5,237
    canderson
    Jul 6, 2019
  6. nargh

    Will the GO 910 ever be updated? I suspect it requires a firmware update.

    nargh, Jun 29, 2019
    Replies:
    6
    Views:
    308
    canderson
    Jul 5, 2019
  7. mrpreserve

    Cannot load Tom Tom MyDrive on Windows 10 PC

    mrpreserve, Jul 4, 2019
    Replies:
    5
    Views:
    444
    Arno
    Jul 4, 2019
  8. Parminder sekhon

    Which model is mine?

    Parminder sekhon, Jun 30, 2019
    Replies:
    4
    Views:
    310
    dhn
    Jul 2, 2019
  9. yoyoclub

    Screen displaying stripes and mini-screen in top corner

    yoyoclub, Jun 30, 2019
    Replies:
    3
    Views:
    464
    canderson
    Jul 1, 2019
  10. pletenets

    Street names are not in Cyrillic

    pletenets, Mar 25, 2019
    Replies:
    7
    Views:
    469
    dhn
    Jul 1, 2019
  11. brunetu

    Tomtom sd card deleted

    brunetu, Jun 30, 2019
    Replies:
    1
    Views:
    304
    dhn
    Jun 30, 2019
  12. ccronin4

    tomtom one xl reverting to 12.00am

    ccronin4, Jun 28, 2019
    Replies:
    1
    Views:
    239
    canderson
    Jun 29, 2019
  13. Rob54

    MyDrive Connect updating failure...

    Rob54, Jun 26, 2019
    Replies:
    1
    Views:
    939
    canderson
    Jun 26, 2019
  14. Tom tom novice 67

    Frozen Tom Tom XL Model 4ET03

    Tom tom novice 67, Jun 20, 2019
    Replies:
    5
    Views:
    536
    dhn
    Jun 20, 2019
  15. Jangles53

    My tomtomxxl530t does not show correct time. Keeps jumping back to 12:00.

    Jangles53, Jun 16, 2019
    Replies:
    3
    Views:
    204
    dhn
    Jun 16, 2019
  16. JoeG5

    TomTom One New Edition WNRO fix?

    JoeG5, Jun 2, 2019
    Replies:
    13
    Views:
    1,339
    dhn
    Jun 16, 2019
  17. BikeRNick

    Who is still waiting for a WNRO fix for their device

    BikeRNick, Jun 10, 2019
    Replies:
    2
    Views:
    425
    Mike In Horwich
    Jun 11, 2019
  18. Nunz Torrance

    Sony XNV-770BT + TomTom 1MJ01 can''t acquire satellite time

    Nunz Torrance, Apr 19, 2019
    Replies:
    13
    Views:
    814
    Geoseeker
    Jun 10, 2019
  19. Raxman11

    GO520 WiFi goes to wrong address or won't accept address

    Raxman11, May 30, 2019
    Replies:
    1
    Views:
    262
    dhn
    May 30, 2019
  20. rjlocal22

    Charging a Via 1515 m TomTom

    rjlocal22, May 28, 2019
    Replies:
    4
    Views:
    348
    canderson
    May 29, 2019
  21. Marlar

    TomTom GPS not acquiring satellites

    Marlar, May 13, 2019
    Replies:
    13
    Views:
    798
    MasaTku
    May 26, 2019
  22. Ellierose1999

    New update for the GPS week number rollover won’t work!

    Ellierose1999, Apr 9, 2019
    Replies:
    11
    Views:
    781
    canderson
    May 25, 2019
  23. eglideic

    Is the GO 2505 still supported by TomTom?

    eglideic, May 22, 2019
    Replies:
    3
    Views:
    328
    dhn
    May 23, 2019
  24. ExHippy

    TomTom Start52 - speed display problem

    ExHippy, May 21, 2019
    Replies:
    4
    Views:
    317
    ExHippy
    May 23, 2019
  25. Arno

    XL Update

    Arno, May 17, 2019
    Replies:
    6
    Views:
    576
    Arno
    May 18, 2019
  26. Lovejoy1961

    Have to reboot every time I want to use device or it wont find gps

    Lovejoy1961, May 15, 2019
    Replies:
    1
    Views:
    491
    dhn
    May 15, 2019
  27. BikeRNick

    Suggested temporary fix for WNRO (stuck on midnight 00:00)

    BikeRNick, May 12, 2019
    Replies:
    1
    Views:
    713
    Arno
    May 12, 2019
  28. asdf1234

    Flashing red X after failed update

    asdf1234, May 7, 2019
    Replies:
    11
    Views:
    767
    canderson
    May 10, 2019
  29. DavidT

    Lane directions at islands

    DavidT, May 5, 2019
    Replies:
    11
    Views:
    388
    canderson
    May 7, 2019
  30. Uvongo93

    TomTom 1005 Camper version

    Uvongo93, Apr 25, 2019
    Replies:
    6
    Views:
    427
    pesan
    May 5, 2019
  31. B-ROO

    Rider 400 No Longer Records Routes

    B-ROO, May 5, 2019
    Replies:
    4
    Views:
    394
    canderson
    May 5, 2019
  32. camper

    Voice stops half way through sentence!

    camper, May 30, 2017
    Replies:
    10
    Views:
    1,095
    DavidT
    May 5, 2019
  33. gm0vpg

    TomTom Start 25 won't boot up after quickfix update

    gm0vpg, May 2, 2019
    Replies:
    1
    Views:
    614
    dhn
    May 2, 2019
  34. pavman

    Satnavs for golf gps

    pavman, May 1, 2019
    Replies:
    5
    Views:
    278
    canderson
    May 2, 2019
  35. juggler

    Start 25 won't find satellites

    juggler, May 1, 2019
    Replies:
    1
    Views:
    534
    dhn
    May 1, 2019
  36. justmaggs

    cannot hard reset. Just restarts. no connection to my drive connect

    justmaggs, Apr 24, 2019
    Replies:
    13
    Views:
    525
    Arno
    Apr 29, 2019
  37. rhtnyc

    Missing Map

    rhtnyc, Apr 27, 2019
    Replies:
    6
    Views:
    404
    canderson
    Apr 29, 2019
  38. Willumn55

    Sad old Go 520

    Willumn55, Apr 25, 2019 ... 2
    Replies:
    22
    Views:
    448
    Willumn55
    Apr 27, 2019
  39. Dave D

    Rider 400 windscreen mount

    Dave D, Apr 27, 2019
    Replies:
    1
    Views:
    239
    canderson
    Apr 27, 2019
  40. kcd

    tomtom wont start

    kcd, Apr 27, 2019
    Replies:
    2
    Views:
    336
    canderson
    Apr 27, 2019
  41. hyperspace

    tomtom trucker 6000

    hyperspace, Apr 23, 2019
    Replies:
    9
    Views:
    440
    canderson
    Apr 26, 2019
  42. jules zebu

    Stuck on "Search Recent" option

    jules zebu, Apr 22, 2019
    Replies:
    4
    Views:
    269
    jules zebu
    Apr 24, 2019
  43. geoffr177

    New GO 520 find my coordinates??

    geoffr177, Apr 23, 2019
    Replies:
    2
    Views:
    483
    geoffr177
    Apr 24, 2019
  44. akdurakh

    I cannot see inside of my tomtom go 825

    akdurakh, Apr 14, 2019
    Replies:
    3
    Views:
    258
    dhn
    Apr 17, 2019
  45. herrflick

    Rider 400 mount question

    herrflick, Apr 17, 2019
    Replies:
    0
    Views:
    279
    herrflick
    Apr 17, 2019
  46. clumpasucker

    How to tell TomTom my device has been stolen

    clumpasucker, Apr 11, 2019
    Replies:
    1
    Views:
    359
    Arno
    Apr 11, 2019
  47. pme

    Rider 42 screen view angle

    pme, Apr 8, 2019
    Replies:
    0
    Views:
    325
    pme
    Apr 8, 2019
  48. cperry

    1005 Camper not starting

    cperry, Apr 3, 2019
    Replies:
    4
    Views:
    365
    cperry
    Apr 3, 2019
  49. JMM52

    Device not rebooting into recovery mode

    JMM52, Mar 31, 2019
    Replies:
    3
    Views:
    785
    dhn
    Apr 1, 2019
  50. Big Paul

    Error code 403

    Big Paul, Mar 31, 2019
    Replies:
    1
    Views:
    338
    canderson
    Mar 31, 2019
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