Unresponsive built in TomTom, Toyota Aygo

Discussion in 'Technical Support' started by aygoowner, Sep 23, 2019.

  1. aygoowner


    Sep 23, 2019
    Likes Received:
    TomTom Model(s):
    Toyota Aygo built in
    My wife has just bought a Toyota Aygo (2010/11 model) which has a built in TomTom sat nav unit.
    The device switches on and displays the data collection start up screen but the screen does not respond to being touched at all.
    I have been through the various TomTom advice screens (including connection to TomTom Home). I have also rebooted the device several times, including after charging it overnight (having seen the "charge for at least 2 hours" advice). Nothing makes any difference, the unit is still frozen on that screen.
    A couple of questions therefore:
    1. Is a repair possible and would it cost much?
    2. Am I better off investigating removing the mount completely and using an alternative, stand-alone device?

    aygoowner, Sep 23, 2019
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