VIA 1405TM Charge port or cable problem?

Discussion in 'Technical Support' started by Zipy33, May 15, 2020.

  1. Zipy33

    Zipy33

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    TomTom Model(s):
    4EN42
    My suction cup mount is failing and just fell. The unit ended up dangling from the cord. Now it won’t charge or receive traffic info. I used a regular (non-traffic) charge cord and it functions fine with it. I can’t see any damage to the “traffic” cord or the port. Any thoughts? I don’t want to replace the charge/traffic receiver cord if there is an easy fix, it’s kind of pricey.
     
    Zipy33, May 15, 2020
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  2. Zipy33

    dhn Moderator

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    1535 LIVE; Via 1605; Go 50; Go 520
    Those combo car charger/traffic cords aren't exactly robust. May be internal damage.
     
    dhn, May 15, 2020
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  3. Zipy33

    canderson Moderator

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    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    You're lucky. Many times, it's the USB connector internal to the device that takes a beating when this kind of strain happens at the end of the cord. You may be able to turn up a traffic able on e-Bay that won't hurt quite as much as trying to purchase from TomTom. The trick is finding the right one, since there are a couple of them out there for different generations. Not saying for sure that this one is correct, but it looks familiar. This one (below) is perhaps too specific about the model number. All of those cables cover a range of devices. See if it doesn't look just like yours. Looks like they typically run about $20.

    https://www.ebay.com/itm/NEW-TomTom...r-Car-Charger-1605TM-1605M-1605T/361644989211
     
    canderson, May 16, 2020
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