VIA 1405TM Not Charging. Shutting down.

Discussion in 'Technical Support' started by Andy12646, Oct 15, 2019.

  1. Andy12646

    Andy12646

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    TomTom Model(s):
    1405TM
    I realize that this unit is pretty old however it has been extremely reliable until recently. Actually, since my last map update. I get a "Low Battery" notice and it shuts down. Also, when connected to my computer, it looses the connection. When it does stay on ,or a short while when driving, the Traffic Receiver is not working. To correct all this, I just replaced the battery and purchased a new USB cable (with Traffic sensor) but the problem still exists. It seems there is a solution but I don't know what it may be or where to look. Any help with this will be greatly appreciated!
     
    Andy12646, Oct 15, 2019
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  2. Andy12646

    dhn Moderator

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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Did you charge the replacement battery for at least 2 hours?
     
    dhn, Oct 15, 2019
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  3. Andy12646

    Andy12646

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    TomTom Model(s):
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    More than that. About 4 hours. Did I mention that my Traffic monitor (or whatever it"s called) stopped working also. Could this (these) problem(s) be the result of corrupt data received when I updated (down loaded) a new map. I've done this many times over the past years but never had a problem. Coincidence?
     
    Last edited: Oct 15, 2019
    Andy12646, Oct 15, 2019
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