Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    9,314
    Andy_P
    Oct 3, 2012
  2. TR7Driver

    TomTom Home 2.2 aborts on installation

    TR7Driver, Dec 7, 2019 at 10:27 PM
    Replies:
    1
    Views:
    24
    canderson
    Dec 7, 2019 at 11:52 PM
  3. TheBigDave

    Vehicle dimensions on a Go Pro 520

    TheBigDave, Dec 7, 2019 at 1:32 PM
    Replies:
    2
    Views:
    70
    TheBigDave
    Dec 7, 2019 at 7:57 PM
  4. Andy_o

    Continuous restoring your device loop tomtom 610

    Andy_o, Nov 24, 2019
    Replies:
    4
    Views:
    228
    Andy_o
    Dec 7, 2019 at 4:45 PM
  5. TWD

    XL lost computer voices after Home upgrade

    TWD, Dec 2, 2019 at 2:09 AM
    Replies:
    9
    Views:
    170
    Arno
    Dec 7, 2019 at 3:43 PM
  6. Butras

    TomTom XL2 IQ routes - 7yr old map - no map updates - is there a way to update?

    Butras, Dec 4, 2019 at 5:18 PM
    Replies:
    7
    Views:
    134
    Butras
    Dec 6, 2019 at 9:54 PM
  7. Siouxsie

    How to hide EV charging point icons

    Siouxsie, Dec 5, 2019 at 8:03 AM
    Replies:
    2
    Views:
    261
    Siouxsie
    Dec 5, 2019 at 11:55 AM
  8. GO620

    Trans-continetal use GO620

    GO620, Dec 5, 2019 at 1:15 AM
    Replies:
    1
    Views:
    111
    dhn
    Dec 5, 2019 at 10:56 AM
  9. Sean b

    Go 6100 shutting down

    Sean b, Dec 4, 2019 at 5:39 PM
    Replies:
    2
    Views:
    122
    Sean b
    Dec 5, 2019 at 9:12 AM
  10. Arelde

    XXL 550: Computer will not recognise or connect.

    Arelde, Nov 28, 2019
    Replies:
    15
    Views:
    323
    Arno
    Dec 2, 2019 at 12:25 AM
  11. fred9x

    Can't download new 1040 map. Says servers busy yesterday & this morning.

    fred9x, Nov 30, 2019
    Replies:
    3
    Views:
    246
    fred9x
    Dec 1, 2019
  12. PDRoberts

    My Drive Connect v 4.2.6 .3888 issue

    PDRoberts, Nov 16, 2019
    Replies:
    7
    Views:
    278
    Arno
    Nov 29, 2019
  13. Smub

    Go Premium voices

    Smub, Nov 14, 2019
    Replies:
    9
    Views:
    288
    Smub
    Nov 24, 2019
  14. j01

    SIM card deactivation

    j01, Nov 23, 2019
    Replies:
    1
    Views:
    125
    canderson
    Nov 23, 2019
  15. 2gBg

    VIA1625M Rotate Display

    2gBg, Nov 21, 2019
    Replies:
    2
    Views:
    219
    Arno
    Nov 21, 2019
  16. Landsicksailor

    GO Pro 6200 - Not starting - Not resetting/rebooting or recovering - white line Only goes 20mm only

    Landsicksailor, Nov 17, 2019
    Replies:
    6
    Views:
    229
    dhn
    Nov 19, 2019
  17. mcat0

    TT 730 New Screen Unresponsive

    mcat0, Nov 18, 2019
    Replies:
    0
    Views:
    220
    mcat0
    Nov 18, 2019
  18. Monty205

    Live Services Unavailability ?

    Monty205, Nov 2, 2019
    Replies:
    14
    Views:
    234
    canderson
    Nov 14, 2019
  19. mcat0

    Tomtom 730 obsolete?

    mcat0, Oct 31, 2019
    Replies:
    15
    Views:
    233
    mcat0
    Nov 14, 2019
  20. AnnGJ

    My GO 520 keeps going to Sleep

    AnnGJ, Nov 11, 2019
    Replies:
    7
    Views:
    225
    canderson
    Nov 12, 2019
  21. Browny127

    Tom Tom Via125 live Switching Off

    Browny127, Nov 1, 2019
    Replies:
    5
    Views:
    144
    dhn
    Nov 4, 2019
  22. daleman

    premium x

    daleman, Nov 2, 2019
    Replies:
    1
    Views:
    301
    dhn
    Nov 2, 2019
  23. Monty205

    1005 Go Live (Camper) Start Up Loop.

    Monty205, Feb 22, 2019 ... 2
    Replies:
    22
    Views:
    1,814
    Monty205
    Nov 2, 2019
  24. Davee3

    Older 720 will not link with newest version of Home 2

    Davee3, Oct 28, 2019
    Replies:
    2
    Views:
    152
    Davee3
    Oct 29, 2019
  25. Rodney Campbell

    Constant restart

    Rodney Campbell, Oct 29, 2019
    Replies:
    1
    Views:
    204
    canderson
    Oct 29, 2019
  26. scrumpyvet

    POI's to Go Professional 620

    scrumpyvet, Oct 21, 2019
    Replies:
    5
    Views:
    598
    Arno
    Oct 23, 2019
  27. TonyKiwiGPS

    How to copy waypoints from a Garmin to a TomTom?

    TonyKiwiGPS, Oct 20, 2019
    Replies:
    5
    Views:
    204
    TonyKiwiGPS
    Oct 21, 2019
  28. Beeston Baz

    Editing 'My Places'

    Beeston Baz, Oct 20, 2019
    Replies:
    3
    Views:
    148
    Beeston Baz
    Oct 21, 2019
  29. Deck1ng

    Power supply

    Deck1ng, Jun 12, 2019
    Replies:
    7
    Views:
    545
    molerat
    Oct 20, 2019
  30. Beeston Baz

    GO 60 Is it real?

    Beeston Baz, Oct 18, 2019
    Replies:
    3
    Views:
    216
    Beeston Baz
    Oct 19, 2019
  31. the_rubicon

    mydrive app not showing *.ov2 poi's imported to mydrive web

    the_rubicon, Oct 14, 2019
    Replies:
    9
    Views:
    184
    canderson
    Oct 18, 2019
  32. EricG

    Problems with TomTom Home on Windows 10

    EricG, Oct 18, 2019
    Replies:
    1
    Views:
    226
    dhn
    Oct 18, 2019
  33. the_rubicon

    go520 traffic checker mydrive app

    the_rubicon, Oct 14, 2019
    Replies:
    3
    Views:
    123
    the_rubicon
    Oct 16, 2019
  34. the_rubicon

    go520 wifi and poi's

    the_rubicon, Oct 14, 2019
    Replies:
    1
    Views:
    100
    canderson
    Oct 15, 2019
  35. Andy12646

    VIA 1405TM Not Charging. Shutting down.

    Andy12646, Oct 15, 2019
    Replies:
    2
    Views:
    356
    Andy12646
    Oct 15, 2019
  36. the_rubicon

    go520 bluetooth wont connect to samsung s7 after successfully pairing

    the_rubicon, Oct 14, 2019
    Replies:
    1
    Views:
    223
    dhn
    Oct 14, 2019
  37. Yoink1213

    SD card corrupted?

    Yoink1213, Apr 18, 2012
    Replies:
    8
    Views:
    3,267
    Arno
    Oct 10, 2019
  38. Nordic45

    Adjust speed warning?

    Nordic45, Oct 8, 2019
    Replies:
    7
    Views:
    399
    Arno
    Oct 9, 2019
  39. yardbent

    TT GO 25 voice volume too low

    yardbent, Oct 7, 2019
    Replies:
    2
    Views:
    188
    yardbent
    Oct 8, 2019
  40. cragwood21

    The bottom line of my carminat Tom Tom is blank.

    cragwood21, Oct 6, 2019
    Replies:
    0
    Views:
    175
    cragwood21
    Oct 6, 2019
  41. Oldsoldier

    TomTom keeps loading an old, deleted route on start-up

    Oldsoldier, Sep 18, 2019
    Replies:
    7
    Views:
    378
    canderson
    Oct 5, 2019
  42. hgervat1

    Electronic components for Rider II

    hgervat1, Oct 2, 2019
    Replies:
    6
    Views:
    361
    hgervat1
    Oct 2, 2019
  43. Deadtom

    GO6200 the word TOMTOM flashes on screen every 2 seconds and will not start

    Deadtom, Sep 24, 2019
    Replies:
    2
    Views:
    172
    canderson
    Sep 24, 2019
  44. Simonic

    Go premium x refusing to download map

    Simonic, Sep 21, 2019
    Replies:
    8
    Views:
    264
    Simonic
    Sep 23, 2019
  45. aygoowner

    Unresponsive built in TomTom, Toyota Aygo

    aygoowner, Sep 23, 2019
    Replies:
    0
    Views:
    225
    aygoowner
    Sep 23, 2019
  46. Hymer754

    Safety cameras not showing after update.

    Hymer754, Jun 10, 2019
    Replies:
    5
    Views:
    573
    Strapman
    Sep 22, 2019
  47. tongri

    Touch screen wont work on my Start 62

    tongri, Sep 9, 2019
    Replies:
    1
    Views:
    177
    Arno
    Sep 9, 2019
  48. Bindatek

    Can't update TomTom Rider 400/410

    Bindatek, Sep 8, 2019
    Replies:
    7
    Views:
    193
    canderson
    Sep 9, 2019
  49. clearcomms

    Voice control cannot be used with your display language

    clearcomms, Sep 5, 2019
    Replies:
    3
    Views:
    212
    clearcomms
    Sep 6, 2019
  50. bromerrill

    GO 730 backup missing

    bromerrill, Aug 24, 2019
    Replies:
    17
    Views:
    355
    canderson
    Sep 1, 2019
  51. Butras

    TomTom XL IQ routes keeps disconnecting from PC while trying to backup

    Butras, Aug 22, 2019 ... 2
    Replies:
    38
    Views:
    582
    canderson
    Aug 30, 2019
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