Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    9,712
    Andy_P
    Oct 3, 2012
  2. gekko0204

    Battery dead going to sleep

    gekko0204, Aug 5, 2020 at 8:37 AM
    Replies:
    1
    Views:
    64
    dhn
    Aug 5, 2020 at 10:12 AM
  3. everyname

    Rider 500. Phone calls and voice commands problem

    everyname, Aug 2, 2020 at 4:05 PM
    Replies:
    2
    Views:
    158
    everyname
    Aug 2, 2020 at 10:12 PM
  4. k9ibm

    Changing Home address on Go60

    k9ibm, Aug 1, 2020 at 2:58 PM
    Replies:
    1
    Views:
    140
    canderson
    Aug 1, 2020 at 3:39 PM
  5. Kennabiz

    TomTom 1.8.14

    Kennabiz, Jul 31, 2020 at 2:49 AM
    Replies:
    1
    Views:
    180
    Arno
    Jul 31, 2020 at 3:36 AM
  6. Kawasakiw800

    Can’t get it to ask me for rout choice when putting a address.

    Kawasakiw800, Jul 28, 2020
    Replies:
    1
    Views:
    301
    canderson
    Jul 28, 2020
  7. MSBlietz

    Password Reset Email not Recieved

    MSBlietz, Jul 28, 2020
    Replies:
    2
    Views:
    68
    MSBlietz
    Jul 28, 2020
  8. manteo

    connecting problem

    manteo, Jun 25, 2020
    Replies:
    11
    Views:
    291
    canderson
    Jul 12, 2020
  9. Harry Douglas

    Scanning

    Harry Douglas, Jul 12, 2020
    Replies:
    1
    Views:
    450
    canderson
    Jul 12, 2020
  10. SotuMan

    Mydrive Connect does not connect on the web

    SotuMan, Jun 29, 2020
    Replies:
    16
    Views:
    482
    GeoFOu
    Jul 10, 2020
  11. patrick schreiber

    touchscreen unresponsive

    patrick schreiber, May 28, 2016
    Replies:
    12
    Views:
    4,407
    canderson
    Jul 9, 2020
  12. pieciozord

    GO 5100 No maps available. No menu access

    pieciozord, Jul 5, 2020
    Replies:
    8
    Views:
    226
    pieciozord
    Jul 6, 2020
  13. Tom1975

    Volume linked to speed

    Tom1975, Jul 5, 2020
    Replies:
    3
    Views:
    324
    Arno
    Jul 6, 2020
  14. moskwa

    Restore device problem

    moskwa, Jun 15, 2020 ... 2
    Replies:
    20
    Views:
    347
    charr
    Jul 4, 2020
  15. wfopn67

    How to get Factory support?

    wfopn67, Jun 24, 2020
    Replies:
    4
    Views:
    153
    wfopn67
    Jun 29, 2020
  16. Arno

    Transfer Favourites and POI's from HOME to Route Planner App Devices

    Arno, Jun 26, 2020
    Replies:
    0
    Views:
    255
    Arno
    Jun 26, 2020
  17. Pwyll

    No traffic......

    Pwyll, Jun 25, 2020
    Replies:
    8
    Views:
    132
    Pwyll
    Jun 26, 2020
  18. Rainie13

    Live services

    Rainie13, Jun 25, 2020
    Replies:
    1
    Views:
    102
    dhn
    Jun 25, 2020
  19. simacek

    Unsolvable problems with the device TomTom GO Premium X

    simacek, Jun 25, 2020
    Replies:
    1
    Views:
    119
    dhn
    Jun 25, 2020
  20. Jonnymyboy

    Go 6000 cradle will not work

    Jonnymyboy, Jun 21, 2020
    Replies:
    7
    Views:
    168
    canderson
    Jun 24, 2020
  21. Jonnymyboy

    Will a Go 6000 fit on a Go 40 series window cradle ?

    Jonnymyboy, Jun 22, 2020
    Replies:
    0
    Views:
    256
    Jonnymyboy
    Jun 22, 2020
  22. WillPascoe

    Losing route map screen.

    WillPascoe, Jun 12, 2020
    Replies:
    3
    Views:
    261
    canderson
    Jun 20, 2020
  23. Dean1971

    1.5 diesel 2011 scenic dynamic

    Dean1971, Jun 18, 2020
    Replies:
    1
    Views:
    419
    canderson
    Jun 18, 2020
  24. DPG

    Issue with TomTom XL

    DPG, Jun 17, 2020
    Replies:
    6
    Views:
    129
    DPG
    Jun 18, 2020
  25. Engelsepiet

    screen cleaning packet

    Engelsepiet, Jun 14, 2020
    Replies:
    1
    Views:
    228
    canderson
    Jun 14, 2020
  26. Kimchuck0521

    Go 620 issues after update

    Kimchuck0521, Jun 14, 2020
    Replies:
    1
    Views:
    149
    Arno
    Jun 14, 2020
  27. Rach

    Tom Tom XL No Gps

    Rach, Jun 1, 2020
    Replies:
    4
    Views:
    708
    canderson
    Jun 2, 2020
  28. Shellsbells

    Tom Tom40 paired but disconnected from scale rider as. Won't reconnect

    Shellsbells, May 29, 2020
    Replies:
    0
    Views:
    467
    Shellsbells
    May 29, 2020
  29. lost in europe

    Problem with 6200

    lost in europe, May 25, 2020
    Replies:
    8
    Views:
    275
    lost in europe
    May 26, 2020
  30. SJW

    Via 53 My Routes Sync problem

    SJW, May 18, 2020
    Replies:
    3
    Views:
    243
    canderson
    May 18, 2020
  31. Zipy33

    VIA 1405TM Charge port or cable problem?

    Zipy33, May 15, 2020
    Replies:
    2
    Views:
    417
    canderson
    May 16, 2020
  32. Stumann

    Pink Screen??

    Stumann, May 14, 2020
    Replies:
    3
    Views:
    318
    Arno
    May 14, 2020
  33. Daboo

    Answering and Making Phone Calls

    Daboo, May 11, 2020
    Replies:
    0
    Views:
    171
    Daboo
    May 11, 2020
  34. StevenJay

    TomTom Servers have been too busy for over a year.

    StevenJay, Apr 21, 2020
    Replies:
    7
    Views:
    577
    canderson
    Apr 28, 2020
  35. Rayzer

    Mapping software for xl N14644

    Rayzer, Apr 24, 2020
    Replies:
    1
    Views:
    580
    canderson
    Apr 24, 2020
  36. Danmotor

    Carminat scenic 2011

    Danmotor, Apr 18, 2020
    Replies:
    3
    Views:
    460
    canderson
    Apr 18, 2020
  37. icianchis

    Request advice re. tomtom 1 (2nd edition)

    icianchis, Apr 2, 2020
    Replies:
    5
    Views:
    332
    canderson
    Apr 13, 2020
  38. stefanpaulluca

    Add Romanian TomTom language

    stefanpaulluca, Apr 3, 2020
    Replies:
    3
    Views:
    585
    Arno
    Apr 3, 2020
  39. mr rogers

    Factory reset

    mr rogers, Mar 15, 2020
    Replies:
    3
    Views:
    491
    dhn
    Mar 15, 2020
  40. gashart

    6200 how to stop auto turn on with power switch on

    gashart, Feb 26, 2020
    Replies:
    5
    Views:
    666
    canderson
    Feb 26, 2020
  41. aygoowner

    Unresponsive built in TomTom, Toyota Aygo

    aygoowner, Sep 23, 2019
    Replies:
    6
    Views:
    591
    aygoowner
    Feb 20, 2020
  42. gooner123

    SAT NAV HAS LOST POSITION - MAZDA 6

    gooner123, Feb 19, 2020
    Replies:
    3
    Views:
    469
    Arno
    Feb 20, 2020
  43. CharlieYorkshire

    Remote control not detected by Carminat Build in Renault Clio 3

    CharlieYorkshire, Dec 8, 2019
    Replies:
    4
    Views:
    892
    Arno
    Feb 19, 2020
  44. fred9x

    iPhone does not connect to GO 620 for live traffic info via Bluetooth

    fred9x, Jan 31, 2020
    Replies:
    10
    Views:
    1,299
    canderson
    Feb 15, 2020
  45. weinerlt

    Missed hearing direction - please repeat on TomTom 620 device

    weinerlt, Feb 13, 2020
    Replies:
    1
    Views:
    386
    canderson
    Feb 13, 2020
  46. sammi

    VIA 25 not loading routes

    sammi, Feb 1, 2020
    Replies:
    5
    Views:
    1,038
    canderson
    Feb 1, 2020
  47. roadkill401

    TomTom GO 720 Firmware Upgrade

    roadkill401, Jan 24, 2020
    Replies:
    5
    Views:
    661
    canderson
    Jan 25, 2020
  48. stromtrooper

    Go Premium X

    stromtrooper, Jan 21, 2020
    Replies:
    7
    Views:
    720
    canderson
    Jan 23, 2020
  49. BRANTY

    Trucker 6000 just says "battery Empty going to sleep", Not charging & Won't power up.

    BRANTY, Jan 19, 2020
    Replies:
    2
    Views:
    843
    BRANTY
    Jan 19, 2020
  50. kocikproceder

    Problem with turning on navigation

    kocikproceder, Jan 3, 2020 ... 2
    Replies:
    21
    Views:
    876
    canderson
    Jan 17, 2020
  51. PITBULL

    Via 1525 - Network Status Not Connected

    PITBULL, Jan 10, 2020 ... 2
    Replies:
    28
    Views:
    1,364
    canderson
    Jan 15, 2020
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