Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    9,814
    Andy_P
    Oct 3, 2012
  2. pesan

    Go live 1005 or Go camper.

    pesan, Oct 23, 2020 at 8:55 PM
    Replies:
    4
    Views:
    135
    canderson
    Oct 28, 2020 at 10:18 PM
  3. fred9x

    iPhone does not connect to GO 620 for live traffic info via Bluetooth

    fred9x, Jan 31, 2020
    Replies:
    12
    Views:
    1,531
    canderson
    Oct 26, 2020 at 9:56 PM
  4. CharlieYorkshire

    Remote control not detected by Carminat Build in Renault Clio 3

    CharlieYorkshire, Dec 8, 2019
    Replies:
    6
    Views:
    1,345
    dhn
    Oct 22, 2020
  5. Liamtomtom

    XL2 updated GPS fix OK, then added a voice and operating system is corrupted

    Liamtomtom, Oct 4, 2020
    Replies:
    10
    Views:
    380
    Liamtomtom
    Oct 13, 2020
  6. ktracer

    Go Premium X borked

    ktracer, Oct 10, 2020
    Replies:
    6
    Views:
    226
    canderson
    Oct 13, 2020
  7. Daniel 452

    Tech questions about XL 4ET03

    Daniel 452, Sep 26, 2020 ... 2
    Replies:
    22
    Views:
    669
    Daniel 452
    Oct 2, 2020
  8. jkc

    authentication problem

    jkc, Oct 2, 2020
    Replies:
    1
    Views:
    391
    Arno
    Oct 2, 2020
  9. Daniel 452

    Basic GPS for XL 4ET03 ?

    Daniel 452, Sep 26, 2020
    Replies:
    2
    Views:
    328
    canderson
    Sep 26, 2020
  10. swampyrn

    TomTom Go 700 SD Card with a Red Cross.

    swampyrn, Oct 18, 2009 ... 2 3
    Replies:
    45
    Views:
    9,368
    canderson
    Sep 20, 2020
  11. kimski

    Ghost tapping on Go 720 series, Calibration error

    kimski, Sep 17, 2020
    Replies:
    7
    Views:
    564
    canderson
    Sep 17, 2020
  12. Bad Raven

    Go5100 - No Map, No Update, No menu access!

    Bad Raven, Mar 25, 2019
    Replies:
    12
    Views:
    891
    startingtopuff
    Sep 13, 2020
  13. Corvette Al

    Battery Change

    Corvette Al, Sep 6, 2020
    Replies:
    10
    Views:
    266
    Arno
    Sep 8, 2020
  14. Velomanx

    GO530 - no maps

    Velomanx, Sep 5, 2020
    Replies:
    2
    Views:
    217
    canderson
    Sep 6, 2020
  15. marianb

    Battery problem

    marianb, Aug 23, 2020
    Replies:
    4
    Views:
    335
    canderson
    Aug 24, 2020
  16. BRANTY

    Trucker 6000 just says "battery Empty going to sleep", Not charging & Won't power up.

    BRANTY, Jan 19, 2020
    Replies:
    4
    Views:
    1,148
    canderson
    Aug 23, 2020
  17. M.K.W

    Go 600 will not connect to my drive

    M.K.W, Aug 22, 2020
    Replies:
    2
    Views:
    268
    M.K.W
    Aug 23, 2020
  18. geoffr177

    Problem downloading updates from TOM TOM in my drive. To TT Via 1500

    geoffr177, Aug 21, 2020
    Replies:
    3
    Views:
    202
    dhn
    Aug 23, 2020
  19. Rayzer

    Mapping software for xl N14644

    Rayzer, Apr 24, 2020
    Replies:
    3
    Views:
    681
    dhn
    Aug 13, 2020
  20. dizzywun

    Maps update

    dizzywun, Aug 10, 2020
    Replies:
    1
    Views:
    333
    dhn
    Aug 10, 2020
  21. gekko0204

    Battery dead going to sleep

    gekko0204, Aug 5, 2020
    Replies:
    1
    Views:
    412
    dhn
    Aug 5, 2020
  22. everyname

    Rider 500. Phone calls and voice commands problem

    everyname, Aug 2, 2020
    Replies:
    2
    Views:
    271
    everyname
    Aug 2, 2020
  23. k9ibm

    Changing Home address on Go60

    k9ibm, Aug 1, 2020
    Replies:
    1
    Views:
    202
    canderson
    Aug 1, 2020
  24. Kennabiz

    TomTom 1.8.14

    Kennabiz, Jul 31, 2020
    Replies:
    1
    Views:
    227
    Arno
    Jul 31, 2020
  25. Kawasakiw800

    Can’t get it to ask me for rout choice when putting a address.

    Kawasakiw800, Jul 28, 2020
    Replies:
    1
    Views:
    361
    canderson
    Jul 28, 2020
  26. MSBlietz

    Password Reset Email not Recieved

    MSBlietz, Jul 28, 2020
    Replies:
    2
    Views:
    121
    MSBlietz
    Jul 28, 2020
  27. manteo

    connecting problem

    manteo, Jun 25, 2020
    Replies:
    11
    Views:
    422
    canderson
    Jul 12, 2020
  28. Harry Douglas

    Scanning

    Harry Douglas, Jul 12, 2020
    Replies:
    1
    Views:
    498
    canderson
    Jul 12, 2020
  29. SotuMan

    Mydrive Connect does not connect on the web

    SotuMan, Jun 29, 2020
    Replies:
    16
    Views:
    587
    GeoFOu
    Jul 10, 2020
  30. patrick schreiber

    touchscreen unresponsive

    patrick schreiber, May 28, 2016
    Replies:
    12
    Views:
    4,756
    canderson
    Jul 9, 2020
  31. pieciozord

    GO 5100 No maps available. No menu access

    pieciozord, Jul 5, 2020
    Replies:
    8
    Views:
    287
    pieciozord
    Jul 6, 2020
  32. Tom1975

    Volume linked to speed

    Tom1975, Jul 5, 2020
    Replies:
    3
    Views:
    384
    Arno
    Jul 6, 2020
  33. moskwa

    Restore device problem

    moskwa, Jun 15, 2020 ... 2
    Replies:
    20
    Views:
    593
    charr
    Jul 4, 2020
  34. wfopn67

    How to get Factory support?

    wfopn67, Jun 24, 2020
    Replies:
    4
    Views:
    241
    wfopn67
    Jun 29, 2020
  35. Arno

    Transfer Favourites and POI's from HOME to Route Planner App Devices

    Arno, Jun 26, 2020
    Replies:
    0
    Views:
    322
    Arno
    Jun 26, 2020
  36. Pwyll

    No traffic......

    Pwyll, Jun 25, 2020
    Replies:
    8
    Views:
    185
    Pwyll
    Jun 26, 2020
  37. Rainie13

    Live services

    Rainie13, Jun 25, 2020
    Replies:
    1
    Views:
    165
    dhn
    Jun 25, 2020
  38. simacek

    Unsolvable problems with the device TomTom GO Premium X

    simacek, Jun 25, 2020
    Replies:
    1
    Views:
    278
    dhn
    Jun 25, 2020
  39. Jonnymyboy

    Go 6000 cradle will not work

    Jonnymyboy, Jun 21, 2020
    Replies:
    7
    Views:
    218
    canderson
    Jun 24, 2020
  40. Jonnymyboy

    Will a Go 6000 fit on a Go 40 series window cradle ?

    Jonnymyboy, Jun 22, 2020
    Replies:
    0
    Views:
    293
    Jonnymyboy
    Jun 22, 2020
  41. WillPascoe

    Losing route map screen.

    WillPascoe, Jun 12, 2020
    Replies:
    3
    Views:
    314
    canderson
    Jun 20, 2020
  42. Dean1971

    1.5 diesel 2011 scenic dynamic

    Dean1971, Jun 18, 2020
    Replies:
    1
    Views:
    468
    canderson
    Jun 18, 2020
  43. DPG

    Issue with TomTom XL

    DPG, Jun 17, 2020
    Replies:
    6
    Views:
    191
    DPG
    Jun 18, 2020
  44. Engelsepiet

    screen cleaning packet

    Engelsepiet, Jun 14, 2020
    Replies:
    1
    Views:
    270
    canderson
    Jun 14, 2020
  45. Kimchuck0521

    Go 620 issues after update

    Kimchuck0521, Jun 14, 2020
    Replies:
    1
    Views:
    211
    Arno
    Jun 14, 2020
  46. Rach

    Tom Tom XL No Gps

    Rach, Jun 1, 2020
    Replies:
    4
    Views:
    780
    canderson
    Jun 2, 2020
  47. Shellsbells

    Tom Tom40 paired but disconnected from scale rider as. Won't reconnect

    Shellsbells, May 29, 2020
    Replies:
    0
    Views:
    506
    Shellsbells
    May 29, 2020
  48. lost in europe

    Problem with 6200

    lost in europe, May 25, 2020
    Replies:
    8
    Views:
    342
    lost in europe
    May 26, 2020
  49. SJW

    Via 53 My Routes Sync problem

    SJW, May 18, 2020
    Replies:
    3
    Views:
    304
    canderson
    May 18, 2020
  50. Zipy33

    VIA 1405TM Charge port or cable problem?

    Zipy33, May 15, 2020
    Replies:
    2
    Views:
    458
    canderson
    May 16, 2020
  51. Stumann

    Pink Screen??

    Stumann, May 14, 2020
    Replies:
    3
    Views:
    355
    Arno
    May 14, 2020
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