Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    9,088
    Andy_P
    Oct 3, 2012
  2. uas66

    TomTom Go 750 touch screen not working

    uas66, Aug 18, 2019 at 10:41 AM
    Replies:
    0
    Views:
    1
    uas66
    Aug 18, 2019 at 10:41 AM
  3. mikayla23

    Start 50 Broken.

    mikayla23, Aug 17, 2019 at 5:54 PM
    Replies:
    0
    Views:
    72
    mikayla23
    Aug 17, 2019 at 5:54 PM
  4. halentech

    TomTom One XL dead?

    halentech, Aug 14, 2019 at 7:17 AM
    Replies:
    10
    Views:
    188
    canderson
    Aug 16, 2019 at 9:33 PM
  5. Kimmer_447

    QuickGPSfix

    Kimmer_447, Aug 15, 2019 at 3:53 PM
    Replies:
    8
    Views:
    74
    dhn
    Aug 16, 2019 at 1:23 PM
  6. Smedley

    TomTom GO 1005 Lifetime Maps Update Not Working

    Smedley, Aug 12, 2019 at 9:36 PM
    Replies:
    6
    Views:
    204
    canderson
    Aug 13, 2019 at 3:57 AM
  7. chunky62

    "no maps available" message on my device

    chunky62, Aug 11, 2019
    Replies:
    10
    Views:
    148
    canderson
    Aug 12, 2019 at 1:11 PM
  8. cwellens3

    I can't reset or recover smart25

    cwellens3, Aug 8, 2019
    Replies:
    6
    Views:
    135
    cwellens3
    Aug 12, 2019 at 11:39 AM
  9. SallyC

    Tomtom framework is stuck open

    SallyC, Aug 12, 2019 at 2:29 AM
    Replies:
    0
    Views:
    134
    SallyC
    Aug 12, 2019 at 2:29 AM
  10. rondeco30

    Go Premium X update won't go past 29%

    rondeco30, Aug 10, 2019
    Replies:
    2
    Views:
    121
    rondeco30
    Aug 11, 2019
  11. rondeco30

    Favourites from 1005 to go premium x

    rondeco30, Aug 10, 2019
    Replies:
    2
    Views:
    137
    rondeco30
    Aug 10, 2019
  12. pjc

    Spark Cadio GPS fitness watch

    pjc, Aug 6, 2019
    Replies:
    3
    Views:
    221
    pjc
    Aug 9, 2019
  13. Wafa Abbas

    No Maps Found

    Wafa Abbas, Aug 4, 2019
    Replies:
    8
    Views:
    118
    canderson
    Aug 8, 2019
  14. stuart.sheridan

    Start 50 - not responding

    stuart.sheridan, Aug 8, 2019
    Replies:
    0
    Views:
    105
    stuart.sheridan
    Aug 8, 2019
  15. jufes

    Traffic information

    jufes, Aug 5, 2019
    Replies:
    11
    Views:
    212
    jufes
    Aug 7, 2019
  16. KingJohn

    New Map Install

    KingJohn, Aug 4, 2019
    Replies:
    1
    Views:
    161
    Arno
    Aug 5, 2019
  17. KingJohn

    New Account For New Device?

    KingJohn, Aug 4, 2019
    Replies:
    1
    Views:
    106
    Arno
    Aug 5, 2019
  18. vossler

    Go52 dead sceen

    vossler, Aug 1, 2019
    Replies:
    2
    Views:
    136
    Arno
    Aug 2, 2019
  19. davidmcr

    TomTom Start 52 memory

    davidmcr, Jul 31, 2019
    Replies:
    4
    Views:
    167
    davidmcr
    Jul 31, 2019
  20. eglideic

    Rider Clock Stuck at 12:00

    eglideic, Jul 8, 2019
    Replies:
    6
    Views:
    226
    canderson
    Jul 30, 2019
  21. facepaint paula

    Broken screen

    facepaint paula, Jul 26, 2019
    Replies:
    4
    Views:
    99
    facepaint paula
    Jul 27, 2019
  22. dorin z

    Tom tom carminat

    dorin z, Jul 25, 2019
    Replies:
    1
    Views:
    182
    canderson
    Jul 25, 2019
  23. cbmarsh

    Start 25 - Screen drifting

    cbmarsh, Jul 25, 2019
    Replies:
    1
    Views:
    90
    dhn
    Jul 25, 2019
  24. Ayesha13

    tomtom go 620

    Ayesha13, Jul 24, 2019
    Replies:
    1
    Views:
    114
    canderson
    Jul 24, 2019
  25. Stompbox

    VIA 52 - Connecting to Bluetooth

    Stompbox, Jul 22, 2019
    Replies:
    3
    Views:
    119
    Stompbox
    Jul 22, 2019
  26. Emil SVIK

    No GPS signal available, anywere!

    Emil SVIK, Jul 22, 2019
    Replies:
    1
    Views:
    190
    dhn
    Jul 22, 2019
  27. fluelmo81

    MyDrive Connect cannot connect to server

    fluelmo81, Jul 22, 2019
    Replies:
    4
    Views:
    128
    Arno
    Jul 22, 2019
  28. nikolay23

    ONE XL can no longer find any Satellites

    nikolay23, Jun 16, 2019
    Replies:
    7
    Views:
    315
    jaap_pijcke_au
    Jul 17, 2019
  29. Mircea

    Vector <t> too long

    Mircea, Jul 15, 2019
    Replies:
    2
    Views:
    219
    Mircea
    Jul 16, 2019
  30. Plokijuhzgtf

    TomTom Spark 3 without an account

    Plokijuhzgtf, Jul 14, 2019
    Replies:
    2
    Views:
    230
    Plokijuhzgtf
    Jul 15, 2019
  31. Deck1ng

    Unable to connect

    Deck1ng, Jul 11, 2019
    Replies:
    5
    Views:
    287
    Deck1ng
    Jul 12, 2019
  32. Deck1ng

    Tomtom traffic

    Deck1ng, Jun 16, 2019
    Replies:
    6
    Views:
    194
    Deck1ng
    Jul 11, 2019
  33. ankurthakkar

    TomTom Web Map missing streets for Vancouver , BC , Canada

    ankurthakkar, Jul 11, 2019
    Replies:
    1
    Views:
    165
    Arno
    Jul 11, 2019
  34. silverman166

    How to navigate to a POI which appears whilst travelling (VIA 135)

    silverman166, Jul 9, 2019
    Replies:
    2
    Views:
    179
    silverman166
    Jul 9, 2019
  35. silverman166

    .ov2 files on Via 135

    silverman166, Jul 8, 2019
    Replies:
    2
    Views:
    147
    silverman166
    Jul 9, 2019
  36. Dave Kitchen

    Cannot load new maps

    Dave Kitchen, Jul 6, 2019
    Replies:
    6
    Views:
    252
    canderson
    Jul 7, 2019
  37. Yam9455

    520 go is dead

    Yam9455, Jul 4, 2019
    Replies:
    7
    Views:
    328
    Yam9455
    Jul 6, 2019
  38. catclaw

    Polarized Sunglasses block TomTom Screen!

    catclaw, Jul 17, 2010
    Replies:
    17
    Views:
    5,127
    canderson
    Jul 6, 2019
  39. nargh

    Will the GO 910 ever be updated? I suspect it requires a firmware update.

    nargh, Jun 29, 2019
    Replies:
    6
    Views:
    226
    canderson
    Jul 5, 2019
  40. mrpreserve

    Cannot load Tom Tom MyDrive on Windows 10 PC

    mrpreserve, Jul 4, 2019
    Replies:
    5
    Views:
    268
    Arno
    Jul 4, 2019
  41. Parminder sekhon

    Which model is mine?

    Parminder sekhon, Jun 30, 2019
    Replies:
    4
    Views:
    218
    dhn
    Jul 2, 2019
  42. yoyoclub

    Screen displaying stripes and mini-screen in top corner

    yoyoclub, Jun 30, 2019
    Replies:
    3
    Views:
    390
    canderson
    Jul 1, 2019
  43. pletenets

    Street names are not in Cyrillic

    pletenets, Mar 25, 2019
    Replies:
    7
    Views:
    393
    dhn
    Jul 1, 2019
  44. brunetu

    Tomtom sd card deleted

    brunetu, Jun 30, 2019
    Replies:
    1
    Views:
    141
    dhn
    Jun 30, 2019
  45. ccronin4

    tomtom one xl reverting to 12.00am

    ccronin4, Jun 28, 2019
    Replies:
    1
    Views:
    184
    canderson
    Jun 29, 2019
  46. Rob54

    MyDrive Connect updating failure...

    Rob54, Jun 26, 2019
    Replies:
    1
    Views:
    465
    canderson
    Jun 26, 2019
  47. Tom tom novice 67

    Frozen Tom Tom XL Model 4ET03

    Tom tom novice 67, Jun 20, 2019
    Replies:
    5
    Views:
    199
    dhn
    Jun 20, 2019
  48. Jangles53

    My tomtomxxl530t does not show correct time. Keeps jumping back to 12:00.

    Jangles53, Jun 16, 2019
    Replies:
    3
    Views:
    158
    dhn
    Jun 16, 2019
  49. Deck1ng

    Power supply

    Deck1ng, Jun 12, 2019
    Replies:
    5
    Views:
    464
    Deck1ng
    Jun 16, 2019
  50. JoeG5

    TomTom One New Edition WNRO fix?

    JoeG5, Jun 2, 2019
    Replies:
    13
    Views:
    671
    dhn
    Jun 16, 2019
  51. Hymer754

    Safety cameras not showing after update.

    Hymer754, Jun 10, 2019
    Replies:
    4
    Views:
    305
    canderson
    Jun 12, 2019
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