Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    7,784
    Andy_P
    Oct 3, 2012
  2. sam nickls

    Rider 2 Not Charging and its not the cradles

    sam nickls, Aug 22, 2017 at 1:31 PM
    Replies:
    0
    Views:
    56
    sam nickls
    Aug 22, 2017 at 1:31 PM
  3. mrg9999

    Tomtom Never asks me what type of route e.g. Motorway or shortest

    mrg9999, Aug 20, 2017 at 11:43 PM
    Replies:
    0
    Views:
    47
    mrg9999
    Aug 20, 2017 at 11:43 PM
  4. Hodag17

    Route directions not showing

    Hodag17, Aug 17, 2017 at 3:35 AM
    Replies:
    1
    Views:
    87
    dhn
    Aug 17, 2017 at 10:30 AM
  5. Sue6661

    Update issues re blue&me2

    Sue6661, Aug 6, 2017
    Replies:
    3
    Views:
    141
    Sue6661
    Aug 10, 2017
  6. Prof Quatermass

    Map upsidedown

    Prof Quatermass, Jul 27, 2017
    Replies:
    4
    Views:
    164
    Prof Quatermass
    Aug 8, 2017
  7. doria bryant

    Micro sd

    doria bryant, Aug 6, 2017
    Replies:
    1
    Views:
    155
    dhn
    Aug 6, 2017
  8. gongstar

    Via 1535 Maps corrupted

    gongstar, Aug 6, 2017
    Replies:
    1
    Views:
    99
    dhn
    Aug 6, 2017
  9. Brian Holloway

    Signal

    Brian Holloway, Jul 28, 2017
    Replies:
    5
    Views:
    330
    Arno
    Jul 31, 2017
  10. pie1408

    Cannot update my Tom Tom xl

    pie1408, Jul 31, 2017
    Replies:
    1
    Views:
    547
    dhn
    Jul 31, 2017
  11. charles duligal

    cannot install 720 go on my Mac is there a licence number I must have If so I would like to know i

    charles duligal, Jul 27, 2017
    Replies:
    1
    Views:
    139
    dhn
    Jul 27, 2017
  12. Hanzemann

    Map lost!! Need to update map but space is needed on the unit!!

    Hanzemann, Jul 16, 2017
    Replies:
    6
    Views:
    396
    dhn
    Jul 24, 2017
  13. stu1969

    Record Track

    stu1969, Jul 19, 2017
    Replies:
    3
    Views:
    783
    dhn
    Jul 19, 2017
  14. subyroo

    Cannot install Camps9 on GO520

    subyroo, Jul 15, 2017
    Replies:
    5
    Views:
    193
    subyroo
    Jul 17, 2017
  15. Larry MacAllister

    Moving the display screen to the left

    Larry MacAllister, Jul 13, 2017
    Replies:
    1
    Views:
    159
    dhn
    Jul 13, 2017
  16. itawilga

    Can't find Cal.txt in Tomtom Toyota II

    itawilga, Jun 14, 2017
    Replies:
    4
    Views:
    242
    canderson
    Jul 12, 2017
  17. camper

    How can I transfer POI from and older (go 750) to a newer (go 5100) device?

    camper, Jul 11, 2017
    Replies:
    9
    Views:
    174
    Arno
    Jul 12, 2017
  18. sapelgas431

    Changing start up image and gps icon

    sapelgas431, Jul 10, 2017
    Replies:
    2
    Views:
    237
    sapelgas431
    Jul 10, 2017
  19. Andy Moorhouse

    Via 125. No sound at all

    Andy Moorhouse, Jun 17, 2017
    Replies:
    13
    Views:
    359
    Andy Moorhouse
    Jul 8, 2017
  20. lost at sea

    Unable to enter full UK postcode

    lost at sea, Jul 6, 2017
    Replies:
    3
    Views:
    441
    dhn
    Jul 8, 2017
  21. Gregski

    Tom Tom Via 135 Don't Start After Update

    Gregski, Jul 1, 2017
    Replies:
    3
    Views:
    177
    dhn
    Jul 2, 2017
  22. Jock

    Purchased voices from previous unit to new TomTom

    Jock, Jun 19, 2017
    Replies:
    9
    Views:
    545
    Arno
    Jul 2, 2017
  23. rondeco30

    1005, device not keeping up with my position on the road

    rondeco30, Jul 1, 2017
    Replies:
    2
    Views:
    166
    rondeco30
    Jul 1, 2017
  24. Frenzel

    Calibration screen Tomtom Go730

    Frenzel, Jun 14, 2017
    Replies:
    4
    Views:
    526
    canderson
    Jun 30, 2017
  25. camper

    Voice stops half way through sentence!

    camper, May 30, 2017
    Replies:
    9
    Views:
    420
    camper
    Jun 29, 2017
  26. skibum1963

    Skip Stop Start

    skibum1963, Jun 23, 2017
    Replies:
    3
    Views:
    831
    dhn
    Jun 24, 2017
  27. bama14

    Tomtom 1535

    bama14, Jun 23, 2017
    Replies:
    1
    Views:
    184
    dhn
    Jun 23, 2017
  28. Valkman

    Text Size Tom Tom Rider 410

    Valkman, Jun 18, 2017
    Replies:
    4
    Views:
    168
    canderson
    Jun 21, 2017
  29. neeve

    Updating Device Taking Ages

    neeve, Jun 19, 2017
    Replies:
    4
    Views:
    269
    neeve
    Jun 19, 2017
  30. woodentop

    My Location as a POI

    woodentop, May 24, 2017
    Replies:
    16
    Views:
    267
    dhn
    Jun 12, 2017
  31. Mi16rs

    Tomtom Start diode D5

    Mi16rs, Jun 6, 2017
    Replies:
    3
    Views:
    608
    canderson
    Jun 8, 2017
  32. camper

    What scale is the live traffic / route bar?

    camper, Jun 4, 2017
    Replies:
    4
    Views:
    327
    camper
    Jun 6, 2017
  33. Eugene Phillips

    My TomTom was stolen from my car

    Eugene Phillips, May 1, 2017
    Replies:
    6
    Views:
    421
    canderson
    Jun 2, 2017
  34. camper

    Brand new Go 5100 keeps freezing and restarting

    camper, May 30, 2017
    Replies:
    6
    Views:
    213
    canderson
    Jun 2, 2017
  35. Richard Middleton

    Tomtom work on to existing satnav

    Richard Middleton, Jun 1, 2017
    Replies:
    1
    Views:
    217
    dhn
    Jun 1, 2017
  36. camper

    Go5100 zooms out and stays zoomed out

    camper, May 30, 2017
    Replies:
    2
    Views:
    235
    camper
    May 31, 2017
  37. LordDB

    Samsung Galaxy Tab S compatibility

    LordDB, May 26, 2017
    Replies:
    0
    Views:
    314
    LordDB
    May 26, 2017
  38. bluespring

    Contact Photos On 5200

    bluespring, May 20, 2017
    Replies:
    2
    Views:
    236
    canderson
    May 21, 2017
  39. jumpin jimmy

    Mazda Cx9

    jumpin jimmy, May 18, 2017
    Replies:
    1
    Views:
    319
    dhn
    May 18, 2017
  40. Shankadoghouse dave

    Remove Personal Info from TomTom

    Shankadoghouse dave, May 8, 2017
    Replies:
    2
    Views:
    439
    Shankadoghouse dave
    May 14, 2017
  41. karlee

    Delete All Favourites ?

    karlee, May 4, 2017
    Replies:
    2
    Views:
    541
    karlee
    May 9, 2017
  42. Juliand

    Touchscreen Not Working Properly / Can't get Beyond Last Route - Go 730

    Juliand, May 3, 2017
    Replies:
    1
    Views:
    366
    dhn
    May 3, 2017
  43. Coldemul60

    Tomtom rider 2 starts ok but screen goes blank when memory card inserted?

    Coldemul60, Apr 24, 2017
    Replies:
    10
    Views:
    271
    canderson
    Apr 29, 2017
  44. Warra

    XL Routes Screen will not respond

    Warra, Apr 27, 2017
    Replies:
    1
    Views:
    475
    dhn
    Apr 27, 2017
  45. aitch

    via 130, phone hands free.

    aitch, Apr 24, 2017
    Replies:
    2
    Views:
    193
    aitch
    Apr 25, 2017
  46. John Galligan

    Need Digitizer Software Update

    John Galligan, Apr 9, 2017
    Replies:
    6
    Views:
    298
    canderson
    Apr 15, 2017
  47. eglideic

    US TomTom repair

    eglideic, Mar 30, 2017
    Replies:
    6
    Views:
    436
    canderson
    Mar 31, 2017
  48. Monty205

    Tomtom Go Live 1005 Camper - Plan Route Problem.

    Monty205, Feb 15, 2016
    Replies:
    14
    Views:
    1,128
    Monty205
    Mar 30, 2017
  49. cee-eff

    Examine memory on VIA 1505M

    cee-eff, Mar 18, 2017
    Replies:
    11
    Views:
    279
    cee-eff
    Mar 19, 2017
  50. Battman

    Blue&Me - TomTom 2 LIVE, 8GB, MyDrive Connect rebooting and not able to re install

    Battman, Mar 19, 2017
    Replies:
    1
    Views:
    249
    dhn
    Mar 19, 2017
  51. Cntrl

    Mydrive connect won't connect.

    Cntrl, Mar 3, 2017
    Replies:
    5
    Views:
    663
    canderson
    Mar 17, 2017
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