Technical Support

Technical discussion and repair advice for all TomTom models.
Andy_P
  • Locked
  • Sticky
Technical problems - Please read here first
  • Andy_P
Replies
0
Views
10K
Andy_P
Andy_P
F
Eratic change of display
  • Frank Shannon
Replies
5
Views
88
canderson
canderson
S
Custom POI's not showing in mydrive
  • s.e.clarke
Replies
6
Views
214
canderson
canderson
rondeco30
Go Premium X has died I think!
  • rondeco30
Replies
3
Views
125
canderson
canderson
S
Change from miles to km on NB1 in Mazda CX-5
  • SteveMogridge
Replies
4
Views
878
canderson
canderson
I
Help: Failed update resulted in brick
  • Itsthatchunkyboi
Replies
7
Views
209
canderson
canderson
A
Go50 rearranges the order of my trip
  • AuntEah
Replies
3
Views
94
canderson
canderson
T
I can't get off of legal notice screen
  • Tomtomgrape
Replies
3
Views
628
dhn
dhn
P
Go live 1005 or Go camper.
  • pesan
2
Replies
24
Views
400
canderson
canderson
O
I can't get my GO BASIC into recovery
  • Ozzy
Replies
1
Views
619
canderson
canderson
F
iPhone does not connect to GO 620 for live traffic info via Bluetooth
  • fred9x
Replies
12
Views
2K
canderson
canderson
C
Remote control not detected by Carminat Build in Renault Clio 3
  • CharlieYorkshire
Replies
6
Views
2K
dhn
dhn
L
XL2 updated GPS fix OK, then added a voice and operating system is corrupted
  • Liamtomtom
Replies
10
Views
468
Liamtomtom
L
K
Go Premium X borked
  • ktracer
Replies
6
Views
310
canderson
canderson
D
Tech questions about XL 4ET03
  • Daniel 452
2
Replies
22
Views
826
Daniel 452
D
J
authentication problem
  • jkc
Replies
1
Views
499
Arno
Arno
D
Basic GPS for XL 4ET03 ?
  • Daniel 452
Replies
2
Views
379
canderson
canderson
S
TomTom Go 700 SD Card with a Red Cross.
  • swampyrn
2 3
Replies
45
Views
10K
canderson
canderson
kimski
Ghost tapping on Go 720 series, Calibration error
  • kimski
Replies
7
Views
662
canderson
canderson
B
Go5100 - No Map, No Update, No menu access!
  • Bad Raven
Replies
12
Views
1K
startingtopuff
S
C
Battery Change
  • Corvette Al
Replies
10
Views
403
Arno
Arno
V
GO530 - no maps
  • Velomanx
Replies
2
Views
281
canderson
canderson
M
Battery problem
  • marianb
Replies
4
Views
418
canderson
canderson
BRANTY
Trucker 6000 just says "battery Empty going to sleep", Not charging & Won't power up.
  • BRANTY
Replies
4
Views
1K
canderson
canderson
M
Go 600 will not connect to my drive
  • M.K.W
Replies
2
Views
351
M.K.W
M
G
Problem downloading updates from TOM TOM in my drive. To TT Via 1500
  • geoffr177
Replies
3
Views
271
dhn
dhn
R
Mapping software for xl N14644
  • Rayzer
Replies
3
Views
732
dhn
dhn
D
Maps update
  • dizzywun
Replies
1
Views
385
dhn
dhn
G
Battery dead going to sleep
  • gekko0204
Replies
1
Views
536
dhn
dhn
E
Rider 500. Phone calls and voice commands problem
  • everyname
Replies
2
Views
333
everyname
E
k9ibm
Changing Home address on Go60
  • k9ibm
Replies
1
Views
253
canderson
canderson
K
TomTom 1.8.14
  • Kennabiz
Replies
1
Views
287
Arno
Arno
K
Can’t get it to ask me for rout choice when putting a address.
  • Kawasakiw800
Replies
1
Views
405
canderson
canderson
M
Password Reset Email not Recieved
  • MSBlietz
Replies
2
Views
172
MSBlietz
M
M
connecting problem
  • manteo
Replies
11
Views
525
canderson
canderson
H
Scanning
  • Harry Douglas
Replies
1
Views
544
canderson
canderson
SotuMan
Mydrive Connect does not connect on the web
  • SotuMan
Replies
16
Views
711
GeoFOu
G
P
touchscreen unresponsive
  • patrick schreiber
Replies
12
Views
5K
canderson
canderson
P
GO 5100 No maps available. No menu access
  • pieciozord
Replies
8
Views
366
pieciozord
P
T
Volume linked to speed
  • Tom1975
Replies
3
Views
436
Arno
Arno
M
Restore device problem
  • moskwa
2
Replies
20
Views
1K
charr
C
W
How to get Factory support?
  • wfopn67
Replies
4
Views
291
wfopn67
W
Arno
Transfer Favourites and POI's from HOME to Route Planner App Devices
  • Arno
Replies
0
Views
413
Arno
Arno
P
No traffic......
  • Pwyll
Replies
8
Views
263
Pwyll
P
R
Live services
  • Rainie13
Replies
1
Views
215
dhn
dhn
simacek
Unsolvable problems with the device TomTom GO Premium X
  • simacek
Replies
1
Views
491
dhn
dhn
J
Go 6000 cradle will not work
  • Jonnymyboy
Replies
7
Views
258
canderson
canderson
J
Will a Go 6000 fit on a Go 40 series window cradle ?
  • Jonnymyboy
Replies
0
Views
351
Jonnymyboy
J
W
Losing route map screen.
  • WillPascoe
Replies
3
Views
368
canderson
canderson
D
1.5 diesel 2011 scenic dynamic
  • Dean1971
Replies
1
Views
503
canderson
canderson
D
Issue with TomTom XL
  • DPG
Replies
6
Views
242
DPG
D
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