Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    7,636
    Andy_P
    Oct 3, 2012
  2. skibum1963

    Skip Stop Start

    skibum1963, Jun 23, 2017 at 8:23 PM
    Replies:
    2
    Views:
    29
    skibum1963
    Jun 23, 2017 at 9:04 PM
  3. bama14

    tomtom 1535

    bama14, Jun 23, 2017 at 6:34 PM
    Replies:
    1
    Views:
    29
    dhn
    Jun 23, 2017 at 8:53 PM
  4. Valkman

    Text Size Tom Tom Rider 410

    Valkman, Jun 18, 2017 at 6:20 PM
    Replies:
    4
    Views:
    105
    canderson
    Jun 21, 2017 at 1:44 PM
  5. Jock

    Purchased voices from previous unit to new TomTom

    Jock, Jun 19, 2017 at 1:22 AM
    Replies:
    3
    Views:
    429
    Arno
    Jun 19, 2017 at 1:38 PM
  6. neeve

    Updating Device Taking Ages

    neeve, Jun 19, 2017 at 12:13 AM
    Replies:
    4
    Views:
    123
    neeve
    Jun 19, 2017 at 9:54 AM
  7. Andy Moorhouse

    Via 125. No sound at all

    Andy Moorhouse, Jun 17, 2017
    Replies:
    9
    Views:
    207
    Arno
    Jun 18, 2017 at 5:41 PM
  8. Frenzel

    Calibration screen Tomtom Go730

    Frenzel, Jun 14, 2017
    Replies:
    2
    Views:
    346
    dhn
    Jun 15, 2017
  9. itawilga

    Can't find Cal.txt in Tomtom Toyota II

    itawilga, Jun 14, 2017
    Replies:
    2
    Views:
    134
    canderson
    Jun 14, 2017
  10. woodentop

    My Location as a POI

    woodentop, May 24, 2017
    Replies:
    16
    Views:
    206
    dhn
    Jun 12, 2017
  11. camper

    Voice stops half way through sentence!

    camper, May 30, 2017
    Replies:
    8
    Views:
    345
    canderson
    Jun 8, 2017
  12. Mi16rs

    Tomtom Start diode D5

    Mi16rs, Jun 6, 2017
    Replies:
    3
    Views:
    511
    canderson
    Jun 8, 2017
  13. camper

    What scale is the live traffic / route bar?

    camper, Jun 4, 2017
    Replies:
    4
    Views:
    283
    camper
    Jun 6, 2017
  14. Eugene Phillips

    My TomTom was stolen from my car

    Eugene Phillips, May 1, 2017
    Replies:
    6
    Views:
    342
    canderson
    Jun 2, 2017
  15. camper

    Brand new Go 5100 keeps freezing and restarting

    camper, May 30, 2017
    Replies:
    6
    Views:
    163
    canderson
    Jun 2, 2017
  16. Richard Middleton

    Tomtom work on to existing satnav

    Richard Middleton, Jun 1, 2017
    Replies:
    1
    Views:
    172
    dhn
    Jun 1, 2017
  17. camper

    Go5100 zooms out and stays zoomed out

    camper, May 30, 2017
    Replies:
    2
    Views:
    203
    camper
    May 31, 2017
  18. LordDB

    Samsung Galaxy Tab S compatibility

    LordDB, May 26, 2017
    Replies:
    0
    Views:
    277
    LordDB
    May 26, 2017
  19. bluespring

    Contact Photos On 5200

    bluespring, May 20, 2017
    Replies:
    2
    Views:
    198
    canderson
    May 21, 2017
  20. jumpin jimmy

    Mazda Cx9

    jumpin jimmy, May 18, 2017
    Replies:
    1
    Views:
    273
    dhn
    May 18, 2017
  21. Shankadoghouse dave

    Remove Personal Info from TomTom

    Shankadoghouse dave, May 8, 2017
    Replies:
    2
    Views:
    383
    Shankadoghouse dave
    May 14, 2017
  22. karlee

    Delete All Favourites ?

    karlee, May 4, 2017
    Replies:
    2
    Views:
    494
    karlee
    May 9, 2017
  23. Juliand

    Touchscreen Not Working Properly / Can't get Beyond Last Route - Go 730

    Juliand, May 3, 2017
    Replies:
    1
    Views:
    336
    dhn
    May 3, 2017
  24. Coldemul60

    Tomtom rider 2 starts ok but screen goes blank when memory card inserted?

    Coldemul60, Apr 24, 2017
    Replies:
    10
    Views:
    245
    canderson
    Apr 29, 2017
  25. Warra

    XL Routes Screen will not respond

    Warra, Apr 27, 2017
    Replies:
    1
    Views:
    429
    dhn
    Apr 27, 2017
  26. aitch

    via 130, phone hands free.

    aitch, Apr 24, 2017
    Replies:
    2
    Views:
    163
    aitch
    Apr 25, 2017
  27. John Galligan

    Need Digitizer Software Update

    John Galligan, Apr 9, 2017
    Replies:
    6
    Views:
    265
    canderson
    Apr 15, 2017
  28. eglideic

    US TomTom repair

    eglideic, Mar 30, 2017
    Replies:
    6
    Views:
    373
    canderson
    Mar 31, 2017
  29. Monty205

    Tomtom Go Live 1005 Camper - Plan Route Problem.

    Monty205, Feb 15, 2016
    Replies:
    14
    Views:
    1,087
    Monty205
    Mar 30, 2017
  30. cee-eff

    Examine memory on VIA 1505M

    cee-eff, Mar 18, 2017
    Replies:
    11
    Views:
    239
    cee-eff
    Mar 19, 2017
  31. Battman

    Blue&Me - TomTom 2 LIVE, 8GB, MyDrive Connect rebooting and not able to re install

    Battman, Mar 19, 2017
    Replies:
    1
    Views:
    208
    dhn
    Mar 19, 2017
  32. Cntrl

    Mydrive connect won't connect.

    Cntrl, Mar 3, 2017
    Replies:
    5
    Views:
    572
    canderson
    Mar 17, 2017
  33. Eric Jones

    uploading GPX files

    Eric Jones, Oct 1, 2016
    Replies:
    6
    Views:
    541
    Enfrance
    Mar 8, 2017
  34. Gary Finnigan

    No route found

    Gary Finnigan, Mar 7, 2017
    Replies:
    4
    Views:
    264
    Gary Finnigan
    Mar 7, 2017
  35. Enfrance

    Keyboard problem after v985 map update.

    Enfrance, Feb 21, 2017
    Replies:
    4
    Views:
    735
    Enfrance
    Feb 28, 2017
  36. MaxTomXL350

    TomTom XL 350 - screen won't turn on after update

    MaxTomXL350, Dec 31, 2016
    Replies:
    3
    Views:
    650
    dhn
    Feb 28, 2017
  37. Gerald McBoingboing

    xl 350 will not start up, cannot backup to computer,

    Gerald McBoingboing, Feb 14, 2017
    Replies:
    16
    Views:
    618
    Gerald McBoingboing
    Feb 21, 2017
  38. David Fletcher

    Tomtom Home Trying To Add Car Images Receive Error Message

    David Fletcher, Feb 20, 2017
    Replies:
    3
    Views:
    320
    David Fletcher
    Feb 21, 2017
  39. John Davies

    E/mail address

    John Davies, Feb 18, 2017
    Replies:
    2
    Views:
    315
    dhn
    Feb 18, 2017
  40. KevinR

    XXL will not charge using car aux. socket

    KevinR, Feb 17, 2017
    Replies:
    7
    Views:
    368
    KevinR
    Feb 18, 2017
  41. seaners

    Map won't fit - TomTom XL-S IQ Routes

    seaners, Aug 30, 2015
    Replies:
    5
    Views:
    969
    Arno
    Feb 13, 2017
  42. bobmeades

    2 devices, one logon

    bobmeades, Feb 6, 2017
    Replies:
    1
    Views:
    307
    dhn
    Feb 6, 2017
  43. RadioResto

    Go750 won't auto-dim

    RadioResto, Jan 29, 2017
    Replies:
    3
    Views:
    531
    canderson
    Jan 31, 2017
  44. Carl Parsons

    No display

    Carl Parsons, Jan 27, 2017
    Replies:
    2
    Views:
    417
    Arno
    Jan 27, 2017
  45. mbgibbs13

    HELP NEEDED: TomTom not recognized by PC (USB Driver problem?)

    mbgibbs13, Dec 16, 2007 ... 3 4 5
    Replies:
    86
    Views:
    171,456
    ATeamJunkie
    Jan 24, 2017
  46. stevec6973

    Go700 hard drive replacement

    stevec6973, Jan 11, 2017
    Replies:
    10
    Views:
    511
    canderson
    Jan 22, 2017
  47. Nunz Torrance

    Root access to TomTom 1MJ01 for Sony XNV-770BT

    Nunz Torrance, Jan 15, 2017
    Replies:
    9
    Views:
    877
    Nunz Torrance
    Jan 17, 2017
  48. ramp

    Disappointed With VIA 52 Bluetooth useless and limited

    ramp, Jan 3, 2017
    Replies:
    2
    Views:
    332
    canderson
    Jan 3, 2017
  49. froggy

    Start 25 very dead,

    froggy, Dec 24, 2016
    Replies:
    13
    Views:
    389
    canderson
    Dec 26, 2016
  50. RadioResto

    Go730 sleep mode and XL difference

    RadioResto, Dec 25, 2016
    Replies:
    2
    Views:
    244
    canderson
    Dec 25, 2016
  51. terry m

    How to Upgrade Maps from UK to Europe

    terry m, Dec 22, 2016
    Replies:
    5
    Views:
    495
    Arno
    Dec 24, 2016
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