Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    9,604
    Andy_P
    Oct 3, 2012
  2. Rach

    Tom Tom XL No Gps

    Rach, Jun 1, 2020 at 10:39 PM
    Replies:
    4
    Views:
    161
    canderson
    Jun 2, 2020 at 11:09 PM
  3. Shellsbells

    Tom Tom40 paired but disconnected from scale rider as. Won't reconnect

    Shellsbells, May 29, 2020 at 9:01 AM
    Replies:
    0
    Views:
    408
    Shellsbells
    May 29, 2020 at 9:01 AM
  4. lost in europe

    Problem with 6200

    lost in europe, May 25, 2020
    Replies:
    8
    Views:
    183
    lost in europe
    May 26, 2020
  5. SJW

    Via 53 My Routes Sync problem

    SJW, May 18, 2020
    Replies:
    3
    Views:
    169
    canderson
    May 18, 2020
  6. Zipy33

    VIA 1405TM Charge port or cable problem?

    Zipy33, May 15, 2020
    Replies:
    2
    Views:
    359
    canderson
    May 16, 2020
  7. Stumann

    Pink Screen??

    Stumann, May 14, 2020
    Replies:
    3
    Views:
    276
    Arno
    May 14, 2020
  8. Daboo

    Answering and Making Phone Calls

    Daboo, May 11, 2020
    Replies:
    0
    Views:
    121
    Daboo
    May 11, 2020
  9. StevenJay

    TomTom Servers have been too busy for over a year.

    StevenJay, Apr 21, 2020
    Replies:
    7
    Views:
    458
    canderson
    Apr 28, 2020
  10. Rayzer

    Mapping software for xl N14644

    Rayzer, Apr 24, 2020
    Replies:
    1
    Views:
    522
    canderson
    Apr 24, 2020
  11. Danmotor

    Carminat scenic 2011

    Danmotor, Apr 18, 2020
    Replies:
    3
    Views:
    409
    canderson
    Apr 18, 2020
  12. icianchis

    Request advice re. tomtom 1 (2nd edition)

    icianchis, Apr 2, 2020
    Replies:
    5
    Views:
    270
    canderson
    Apr 13, 2020
  13. stefanpaulluca

    Add Romanian TomTom language

    stefanpaulluca, Apr 3, 2020
    Replies:
    3
    Views:
    477
    Arno
    Apr 3, 2020
  14. mr rogers

    Factory reset

    mr rogers, Mar 15, 2020
    Replies:
    3
    Views:
    421
    dhn
    Mar 15, 2020
  15. gashart

    6200 how to stop auto turn on with power switch on

    gashart, Feb 26, 2020
    Replies:
    5
    Views:
    586
    canderson
    Feb 26, 2020
  16. aygoowner

    Unresponsive built in TomTom, Toyota Aygo

    aygoowner, Sep 23, 2019
    Replies:
    6
    Views:
    475
    aygoowner
    Feb 20, 2020
  17. gooner123

    SAT NAV HAS LOST POSITION - MAZDA 6

    gooner123, Feb 19, 2020
    Replies:
    3
    Views:
    347
    Arno
    Feb 20, 2020
  18. CharlieYorkshire

    Remote control not detected by Carminat Build in Renault Clio 3

    CharlieYorkshire, Dec 8, 2019
    Replies:
    4
    Views:
    635
    Arno
    Feb 19, 2020
  19. fred9x

    iPhone does not connect to GO 620 for live traffic info via Bluetooth

    fred9x, Jan 31, 2020
    Replies:
    10
    Views:
    1,168
    canderson
    Feb 15, 2020
  20. weinerlt

    Missed hearing direction - please repeat on TomTom 620 device

    weinerlt, Feb 13, 2020
    Replies:
    1
    Views:
    345
    canderson
    Feb 13, 2020
  21. sammi

    VIA 25 not loading routes

    sammi, Feb 1, 2020
    Replies:
    5
    Views:
    994
    canderson
    Feb 1, 2020
  22. roadkill401

    TomTom GO 720 Firmware Upgrade

    roadkill401, Jan 24, 2020
    Replies:
    5
    Views:
    532
    canderson
    Jan 25, 2020
  23. stromtrooper

    Go Premium X

    stromtrooper, Jan 21, 2020
    Replies:
    7
    Views:
    617
    canderson
    Jan 23, 2020
  24. BRANTY

    Trucker 6000 just says "battery Empty going to sleep", Not charging & Won't power up.

    BRANTY, Jan 19, 2020
    Replies:
    2
    Views:
    655
    BRANTY
    Jan 19, 2020
  25. kocikproceder

    Problem with turning on navigation

    kocikproceder, Jan 3, 2020 ... 2
    Replies:
    21
    Views:
    761
    canderson
    Jan 17, 2020
  26. PITBULL

    Via 1525 - Network Status Not Connected

    PITBULL, Jan 10, 2020 ... 2
    Replies:
    28
    Views:
    1,271
    canderson
    Jan 15, 2020
  27. SteveMogridge

    Change from miles to km on NB1 in Mazda CX-5

    SteveMogridge, Jan 9, 2020
    Replies:
    1
    Views:
    471
    dhn
    Jan 9, 2020
  28. mcat0

    TomTom VIA 1505 Micro USB problem

    mcat0, Jan 7, 2020
    Replies:
    1
    Views:
    307
    canderson
    Jan 7, 2020
  29. FourSeasons

    Stuck in The Canaries!

    FourSeasons, Dec 29, 2019
    Replies:
    3
    Views:
    670
    canderson
    Dec 29, 2019
  30. Sal raj

    Touch screen

    Sal raj, Dec 24, 2019
    Replies:
    1
    Views:
    436
    dhn
    Dec 24, 2019
  31. wjlelectric

    Driving to a location using GPS co-ordinates

    wjlelectric, Dec 18, 2019
    Replies:
    4
    Views:
    776
    wjlelectric
    Dec 22, 2019
  32. PDRoberts

    My Drive Connect v 4.2.6 .3888 issue

    PDRoberts, Nov 16, 2019
    Replies:
    10
    Views:
    743
    PDRoberts
    Dec 15, 2019
  33. Robert in ga

    My tom tom xl lost the voices after a recent map update.

    Robert in ga, Dec 14, 2019
    Replies:
    0
    Views:
    488
    Robert in ga
    Dec 14, 2019
  34. TWD

    XL lost computer voices after Home upgrade

    TWD, Dec 2, 2019
    Replies:
    16
    Views:
    390
    canderson
    Dec 14, 2019
  35. Bydand

    Time Display

    Bydand, Dec 12, 2019
    Replies:
    1
    Views:
    527
    canderson
    Dec 12, 2019
  36. weojfneqor

    Meaning of icons that keep moving?

    weojfneqor, Dec 10, 2019
    Replies:
    3
    Views:
    367
    Arno
    Dec 10, 2019
  37. jake0269

    tomtom via 135 help please :(

    jake0269, Dec 9, 2019
    Replies:
    1
    Views:
    393
    dhn
    Dec 9, 2019
  38. TR7Driver

    TomTom Home 2.2 aborts on installation

    TR7Driver, Dec 7, 2019
    Replies:
    1
    Views:
    307
    canderson
    Dec 7, 2019
  39. TheBigDave

    Vehicle dimensions on a Go Pro 520

    TheBigDave, Dec 7, 2019
    Replies:
    2
    Views:
    228
    TheBigDave
    Dec 7, 2019
  40. Andy_o

    Continuous restoring your device loop tomtom 610

    Andy_o, Nov 24, 2019
    Replies:
    4
    Views:
    525
    Andy_o
    Dec 7, 2019
  41. Butras

    TomTom XL2 IQ routes - 7yr old map - no map updates - is there a way to update?

    Butras, Dec 4, 2019
    Replies:
    7
    Views:
    420
    Butras
    Dec 6, 2019
  42. Siouxsie

    How to hide EV charging point icons

    Siouxsie, Dec 5, 2019
    Replies:
    2
    Views:
    484
    Siouxsie
    Dec 5, 2019
  43. GO620

    Trans-continetal use GO620

    GO620, Dec 5, 2019
    Replies:
    1
    Views:
    242
    dhn
    Dec 5, 2019
  44. Sean b

    Go 6100 shutting down

    Sean b, Dec 4, 2019
    Replies:
    2
    Views:
    256
    Sean b
    Dec 5, 2019
  45. Arelde

    XXL 550: Computer will not recognise or connect.

    Arelde, Nov 28, 2019
    Replies:
    15
    Views:
    496
    Arno
    Dec 2, 2019
  46. fred9x

    Can't download new 1040 map. Says servers busy yesterday & this morning.

    fred9x, Nov 30, 2019
    Replies:
    3
    Views:
    420
    fred9x
    Dec 1, 2019
  47. Smub

    Go Premium voices

    Smub, Nov 14, 2019
    Replies:
    9
    Views:
    424
    Smub
    Nov 24, 2019
  48. j01

    SIM card deactivation

    j01, Nov 23, 2019
    Replies:
    1
    Views:
    318
    canderson
    Nov 23, 2019
  49. 2gBg

    VIA1625M Rotate Display

    2gBg, Nov 21, 2019
    Replies:
    2
    Views:
    385
    Arno
    Nov 21, 2019
  50. Landsicksailor

    GO Pro 6200 - Not starting - Not resetting/rebooting or recovering - white line Only goes 20mm only

    Landsicksailor, Nov 17, 2019
    Replies:
    6
    Views:
    502
    dhn
    Nov 19, 2019
  51. mcat0

    TT 730 New Screen Unresponsive

    mcat0, Nov 18, 2019
    Replies:
    0
    Views:
    389
    mcat0
    Nov 18, 2019
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