Technical Support

Technical discussion and repair advice for all TomTom models.

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  1. Andy_P
    Locked Sticky

    Technical problems - Please read here first

    Andy_P, Oct 3, 2012
    Replies:
    0
    Views:
    7,891
    Andy_P
    Oct 3, 2012
  2. rodelgk

    Tom Tom VIA 620 cuts out after a few minutes.

    rodelgk, Oct 19, 2017 at 9:01 AM
    Replies:
    4
    Views:
    149
    rodelgk
    Oct 20, 2017 at 11:20 AM
  3. Radamanthus

    Bluetooth Connection Problems

    Radamanthus, Oct 19, 2017 at 5:35 AM
    Replies:
    3
    Views:
    93
    dhn
    Oct 19, 2017 at 3:15 PM
  4. TomD

    Asking for new instructions

    TomD, Oct 8, 2017
    Replies:
    3
    Views:
    379
    canderson
    Oct 10, 2017
  5. cork1958

    Map update Tomtom 50/55

    cork1958, Sep 22, 2017
    Replies:
    5
    Views:
    548
    cork1958
    Sep 23, 2017
  6. victor WOODS

    Backtrack destination.

    victor WOODS, Sep 14, 2017
    Replies:
    1
    Views:
    787
    dhn
    Sep 14, 2017
  7. steve whiting

    TomTom Error message

    steve whiting, Sep 10, 2017
    Replies:
    3
    Views:
    375
    Arno
    Sep 10, 2017
  8. Dave Jones

    Tomtom 940 Live

    Dave Jones, Sep 3, 2017
    Replies:
    4
    Views:
    171
    canderson
    Sep 8, 2017
  9. CheekiBreeki

    XL Stuck in startup

    CheekiBreeki, Sep 5, 2017
    Replies:
    3
    Views:
    220
    canderson
    Sep 8, 2017
  10. Fiona Reed

    TomTom XXL stuck in Cyprus

    Fiona Reed, Sep 3, 2017
    Replies:
    3
    Views:
    194
    dhn
    Sep 4, 2017
  11. Biffer

    Tom tom cradle

    Biffer, Aug 29, 2017
    Replies:
    1
    Views:
    158
    canderson
    Aug 30, 2017
  12. None of your business

    Tom Tom XL - is it unfixable?

    None of your business, Aug 27, 2017
    Replies:
    1
    Views:
    215
    dhn
    Aug 27, 2017
  13. Ray361

    Updating TNS 410 TOM TOM

    Ray361, Aug 27, 2017
    Replies:
    1
    Views:
    105
    dhn
    Aug 27, 2017
  14. sam nickls

    Rider 2 Not Charging and its not the cradles

    sam nickls, Aug 22, 2017
    Replies:
    0
    Views:
    124
    sam nickls
    Aug 22, 2017
  15. mrg9999

    Tomtom Never asks me what type of route e.g. Motorway or shortest

    mrg9999, Aug 20, 2017
    Replies:
    0
    Views:
    101
    mrg9999
    Aug 20, 2017
  16. Hodag17

    Route directions not showing

    Hodag17, Aug 17, 2017
    Replies:
    1
    Views:
    133
    dhn
    Aug 17, 2017
  17. Sue6661

    Update issues re blue&me2

    Sue6661, Aug 6, 2017
    Replies:
    3
    Views:
    189
    Sue6661
    Aug 10, 2017
  18. Prof Quatermass

    Map upsidedown

    Prof Quatermass, Jul 27, 2017
    Replies:
    4
    Views:
    195
    Prof Quatermass
    Aug 8, 2017
  19. doria bryant

    Micro sd

    doria bryant, Aug 6, 2017
    Replies:
    1
    Views:
    193
    dhn
    Aug 6, 2017
  20. gongstar

    Via 1535 Maps corrupted

    gongstar, Aug 6, 2017
    Replies:
    1
    Views:
    140
    dhn
    Aug 6, 2017
  21. Brian Holloway

    Signal

    Brian Holloway, Jul 28, 2017
    Replies:
    5
    Views:
    374
    Arno
    Jul 31, 2017
  22. pie1408

    Cannot update my Tom Tom xl

    pie1408, Jul 31, 2017
    Replies:
    1
    Views:
    606
    dhn
    Jul 31, 2017
  23. charles duligal

    cannot install 720 go on my Mac is there a licence number I must have If so I would like to know i

    charles duligal, Jul 27, 2017
    Replies:
    1
    Views:
    169
    dhn
    Jul 27, 2017
  24. Hanzemann

    Map lost!! Need to update map but space is needed on the unit!!

    Hanzemann, Jul 16, 2017
    Replies:
    6
    Views:
    468
    dhn
    Jul 24, 2017
  25. stu1969

    Record Track

    stu1969, Jul 19, 2017
    Replies:
    3
    Views:
    837
    dhn
    Jul 19, 2017
  26. subyroo

    Cannot install Camps9 on GO520

    subyroo, Jul 15, 2017
    Replies:
    5
    Views:
    244
    subyroo
    Jul 17, 2017
  27. Larry MacAllister

    Moving the display screen to the left

    Larry MacAllister, Jul 13, 2017
    Replies:
    1
    Views:
    225
    dhn
    Jul 13, 2017
  28. itawilga

    Can't find Cal.txt in Tomtom Toyota II

    itawilga, Jun 14, 2017
    Replies:
    4
    Views:
    311
    canderson
    Jul 12, 2017
  29. camper

    How can I transfer POI from and older (go 750) to a newer (go 5100) device?

    camper, Jul 11, 2017
    Replies:
    9
    Views:
    245
    Arno
    Jul 12, 2017
  30. sapelgas431

    Changing start up image and gps icon

    sapelgas431, Jul 10, 2017
    Replies:
    2
    Views:
    281
    sapelgas431
    Jul 10, 2017
  31. Andy Moorhouse

    Via 125. No sound at all

    Andy Moorhouse, Jun 17, 2017
    Replies:
    13
    Views:
    407
    Andy Moorhouse
    Jul 8, 2017
  32. lost at sea

    Unable to enter full UK postcode

    lost at sea, Jul 6, 2017
    Replies:
    3
    Views:
    497
    dhn
    Jul 8, 2017
  33. Gregski

    Tom Tom Via 135 Don't Start After Update

    Gregski, Jul 1, 2017
    Replies:
    3
    Views:
    220
    dhn
    Jul 2, 2017
  34. Jock

    Purchased voices from previous unit to new TomTom

    Jock, Jun 19, 2017
    Replies:
    9
    Views:
    588
    Arno
    Jul 2, 2017
  35. rondeco30

    1005, device not keeping up with my position on the road

    rondeco30, Jul 1, 2017
    Replies:
    2
    Views:
    218
    rondeco30
    Jul 1, 2017
  36. Frenzel

    Calibration screen Tomtom Go730

    Frenzel, Jun 14, 2017
    Replies:
    4
    Views:
    631
    canderson
    Jun 30, 2017
  37. camper

    Voice stops half way through sentence!

    camper, May 30, 2017
    Replies:
    9
    Views:
    460
    camper
    Jun 29, 2017
  38. skibum1963

    Skip Stop Start

    skibum1963, Jun 23, 2017
    Replies:
    3
    Views:
    924
    dhn
    Jun 24, 2017
  39. bama14

    Tomtom 1535

    bama14, Jun 23, 2017
    Replies:
    1
    Views:
    226
    dhn
    Jun 23, 2017
  40. Valkman

    Text Size Tom Tom Rider 410

    Valkman, Jun 18, 2017
    Replies:
    4
    Views:
    224
    canderson
    Jun 21, 2017
  41. neeve

    Updating Device Taking Ages

    neeve, Jun 19, 2017
    Replies:
    4
    Views:
    365
    neeve
    Jun 19, 2017
  42. woodentop

    My Location as a POI

    woodentop, May 24, 2017
    Replies:
    16
    Views:
    310
    dhn
    Jun 12, 2017
  43. Mi16rs

    Tomtom Start diode D5

    Mi16rs, Jun 6, 2017
    Replies:
    3
    Views:
    711
    canderson
    Jun 8, 2017
  44. camper

    What scale is the live traffic / route bar?

    camper, Jun 4, 2017
    Replies:
    4
    Views:
    367
    camper
    Jun 6, 2017
  45. Eugene Phillips

    My TomTom was stolen from my car

    Eugene Phillips, May 1, 2017
    Replies:
    6
    Views:
    529
    canderson
    Jun 2, 2017
  46. camper

    Brand new Go 5100 keeps freezing and restarting

    camper, May 30, 2017
    Replies:
    6
    Views:
    259
    canderson
    Jun 2, 2017
  47. Richard Middleton

    Tomtom work on to existing satnav

    Richard Middleton, Jun 1, 2017
    Replies:
    1
    Views:
    260
    dhn
    Jun 1, 2017
  48. camper

    Go5100 zooms out and stays zoomed out

    camper, May 30, 2017
    Replies:
    2
    Views:
    270
    camper
    May 31, 2017
  49. LordDB

    Samsung Galaxy Tab S compatibility

    LordDB, May 26, 2017
    Replies:
    0
    Views:
    337
    LordDB
    May 26, 2017
  50. bluespring

    Contact Photos On 5200

    bluespring, May 20, 2017
    Replies:
    2
    Views:
    263
    canderson
    May 21, 2017
  51. jumpin jimmy

    Mazda Cx9

    jumpin jimmy, May 18, 2017
    Replies:
    1
    Views:
    354
    dhn
    May 18, 2017
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