Phantom screen pressing


Luk

Joined
Nov 11, 2021
Messages
1
Country
<img src="/styles/default/custom/flags/be.png" alt="Belgium" /> Belgium
TomTom Model(s)
GO 2520
Hi,
I've had my GO 2520 for ten years, now, and recently it started changing screens on its own. It is now so bad that the main screen is on for only about 3 seconds before it goes to main menu, then mostly to "help" and on to "product manuals". But sometimes it goes to changing destination. When I turn the thing upside down, it still goes mostly in that sequence, so I suspect it is not a question of the right lower corner. I cleaned the sides between the bevel and the screen, but to no avail.
I realize this is a 10-year old machine, but I am reluctant to just throw it away to buy something new.
Should I get a new touch screen?
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,231
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
Do you by chance have a screen protector on the device? If so, get rid of it.

Also, it's rare, but sometimes the frame of the device warps slightly. With the screen facing towards you, grip the device in both hands and CAREFULLY and SLOWLY apply pressure to the device just a bit.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,493
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
And if by any chance there is any 'crud' under the bezel between the bezel and the glass, running a thin piece of plastic or a business card all the way around under the bezel edge to clean it out may also deal with phantom presses.
 

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