Update stopped my tom tom working

Aug 18, 2019
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Go live camper and caravan
Hi all,
Desperately need some help. I have a tom tom go live camper and caravan sat nav.
A few weeks ago, I did the latest update , but since then, the device turns on but after a few mins turns itself off again. I did the reset option with no results. Can anyone help ?
Thanks. Rexy


Maybe support on Monday:

United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.


Sorry to say, but a seemingly very large number of the Camper 1005 units have been bricked by the TomTom update.
Especially since we know this from the large number of reports here, I would push that line with TomTom when I talk to them.

1) Do NOT let the person on the other end claim that it's some 'new' issue.
2) The "That model is obsolete; how about a great deal on a new one?" line isn't cutting it with us here.

It's definitely something about their update, not operator error, that is causing this.
There's a thread somewhere here, and no doubt on the TomTom corporate support board, where a small handful of users have found some method to recover from this, but it's my impression that the problem returns after a short period of time.

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