MyDrive connect cannot download updates

[alexo]

Edit: Nevermind, found the solution.

Deleting the contents of %localappdata%\TomTom solved the problem.

 

[canderson]

Yes, sometimes something already existing in the cache blocks further downloads. Glad you got it sorted!

 

[alexo]

Thanks!

Now I only have to figure out how to fix the "you are banned" situation when I try to log in to the Tomtom support site/

 

[canderson]

We'll leave dhn to square that one away for you. He spends a lot of time over there, and evidently knows the moderators.

 

[alexo]

Thanks!

 

[Arno]

Deleting the contents of %localappdata%\TomTom solved the problem.

Thanks for posting that it may help other running into the same problem.

 

[canderson]

Anyone see David lately?

 

[Arno]

He made several posts today.