MyDrive Connect list wrong device to "add this Device"

Discussion in 'TomTom Home and MyTomTom Software' started by Misty Moonrise, Oct 25, 2018.

  1. Misty Moonrise

    Misty Moonrise

    Joined:
    Oct 25, 2018
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    TomTom Model(s):
    VIA 1530/1535
    I have a TomTom VIA 1530/1535 but when I sign into MyDrive Connect it is asking if I want to add "TomTom 125" I do have the United States flag displaying on my account. Why is this happening?
     
    Misty Moonrise, Oct 25, 2018
    #1
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  2. Misty Moonrise

    dhn Moderator

    Joined:
    Oct 1, 2007
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    In the States:

    "BM">VIA 1530 / 1535, 4GB + micro-SDHC, MyDrive Connect NAV3
    "BN">VIA 1530 / 1535, 4GB + micro-SDHC, MyDrive Connect NAV3
    "BO">VIA 1530 / 1535, 4GB + micro-SDHC, MyDrive Connect NAV3

    In the UK:

    "BM">Via 125, 4GB + micro-SDHC, MyDrive Connect NAV3
    "BN">Via 125, 4GB + micro-SDHC, MyDrive Connect N

    While I don't think it's a big problem, you may wish to confer with Support:

    [​IMG] United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
     
    dhn, Oct 25, 2018
    #2
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