Go 50 Map Downloads But Won't Install


Joined
Oct 31, 2009
Messages
4
Location
Hereford UK
TomTom Model(s)
Go 50, Via 62 & 6100
I have a Go 50 on which I am trying to change the map. It currently has "Europe with Scandinavia buildings" installed. I have fomatted and installed a 32Gb card on which I want to install the Full Europe with buildings map. The map has downloaded onto the computer and MyDrive Connect says that it is updating my device. But it just stays like that doing nothing. The device still has the basic "Connected to your computer" screen on it.
I have done a complete re install of MDC, fresh map download, re installed the device software, but nothing seems to be working to solve this problem.
How can I fix this problem?
Best regards
Mervyn
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,341
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
Have you tried a drum reset of the device by holding the power button about 20 seconds till you hear the drum sounds?
 
Joined
Oct 31, 2009
Messages
4
Location
Hereford UK
TomTom Model(s)
Go 50, Via 62 & 6100
Have you tried a drum reset of the device by holding the power button about 20 seconds till you hear the drum sounds?
Yes, done that and reinstalled software from the black & white screen. Nothing has helped so far.
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,341
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
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