Screen is not responding


Joined
Oct 9, 2021
Messages
2
Country
<img src="/styles/default/custom/flags/gr.png" alt="Greece" /> Greece
TomTom Model(s)
TomTom TOYOTA II
Hi everyone
I own a TomTom TOYOTA II and it is stuck (not responding) when i press any button.
Even when i connect it to the computer and asks the permission, still nothing.
What should i do?
I cannot also understand how to hard reset it. When and how i should press 3 times the power button when the following page is displayed. Is any tutorial available?

Many thanks

tomtom.jpg
 
Ad

Advertisements

Arno

Moderator
Joined
Jun 3, 2008
Messages
3,784
Location
Toronto - Pickering, ON
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
930; GO 620; Start 63
A soft Reset is holding down the power button until the drum roll (tom toms !) and let go.
To do a Factory (hard) Reset one has to select that from within Settings, which you cannot access at this time.

I presume your SD card connects to TomTom via HOME software.
If yes, open it up then connect the card (Reader ?) If successful, what do you see.

Once he sees this, the person for proper advice about your unit will be canderson but please check the above and have the answer ready for him.
 
Ad

Advertisements

Joined
Oct 9, 2021
Messages
2
Country
<img src="/styles/default/custom/flags/gr.png" alt="Greece" /> Greece
TomTom Model(s)
TomTom TOYOTA II
Thanks for your prompt reply.
I don't use any SD card and yes i have installed TomTom Home 2 app. When i connect the GPS via usb it says if i want to connect it with the computer. But still i cannot press any button. The GPS can be connected with the computer only if i press the reset button at that time. I've done all the recommended updates through the app and i also have the ability to explore the files of the GPS through My computer, but still nothing.
 
Last edited:

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top