Go Camper Max keeps sending me on unsuitable roads when A Roads are available and being suggested by Google and Apple ?

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Sep 29, 2024
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
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Tom Tom Go Camper Max
Anybody got any ideas please ? I purchased a Go Camper Max that has on a number of ocassions suggested and sent me on routes that are unsuitable for a vehicle of the dimensions set up on the Sat Nav even when A roads are being suggested as the route by both Apple and Google apps on my phone ? I have even set the sat nav to the max dimensions and it has still suggested a country road by where I live which is totally unsuitable unless you want all the windows on your motor home scratched whilst pulling over to let vehicles past ? I am reaching the point where I have lost all confidence the the sat nav and feel I have wasted hundreds on a device that does not provide the correct or suitable routes which was the whole purpose for buying it .. has anybody else experienced this or resolved the issue .. Tia
 
In my opinion, the only solution to avoid bridges and small roads is to plan the route in advance and then save it.
 
In my opinion, the only solution to avoid bridges and small roads is to plan the route in advance and then save it.
Doesn’t that negate the whole point of the Go Camper Max which has the vehicle dimensions stored in advance to help you be directed on the correct route in real time. Planning in advance would be possible on my old Tom Tom ? The issue is that in real time it directs you down unsuitable roads whilst apple and google suggest alternative routes which are A roads with no knowledge of the vehicle size that you are driving but are more suitable routes?
 
This is not new, many people have this problem with GPS for large vehicles.
If this is the case then Tom Tom shouldn’t sell sat nav’s specifically for Campervans and Motorhomes particularly where the suggested routes are less suitable than the suggested routes for a standard vehicle and suggested by Apple, Google and Waze .. that just doesn’t make sense and the entering of your vehicle dimensions is just a useless gimmick then ? Surely that’s not the case ?
 
Have you tried planning your route with plan-tomtom and seeing the route it suggests to you.
 
Tried the routes with plan-tom tom.
This method gave the expected route allowing for the dimensions of the vehicle, the sat nav itself still suggested the less suitable route which seems very odd as it means I have no confidence in the Go Camper Max and will have to plan the route and save it to the sat nav making the purchase of the Go Camper Max a waste of money as I could do this with any of the sat nav’s with the save route from the plan tom tom functionality. Thanks however for the advise
 
I fully agree, the whole point of paying the extra and having the ability to enter the dimensions with a caravan towing, should then stop any difficult routes.

We were in Beescraig (Scotland) drove into Linlithgow, thankfully we didn’t have the caravan towing, but did forget to change the settings back to Car. We instructed the TomTom Camper Max 7” to head into the small town at 6pm, so we could go for chips. On arriving into town the device was instructing us to drive down a one way street, which also had parked cars and a very narrow road.

Thankfully we didn’t have the caravan on the back, but just goes to show, the Camper Max can’t be trusted not to take you down a route which may give you issues.
 
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I fully agree, the whole point of paying the extra and having the ability to enter the dimensions with a caravan towing, should then stop any difficult routes.

We were in Beescraig (Scotland) drove into Linlithgow, thankfully we didn’t have the caravan towing, but did forget to change the settings back to Car. We instructed the TomTom Camper Max 7” to head into the small town at 6pm, so we could go for chips. On arriving into town the device was instructing us to drive down a one way street, which also had parked cars and a very narrow road.

Thankfully we didn’t have the caravan on the back, but just goes to show, the Camper Max can’t be trusted not to take you down a route which may give you issues.
 
Yep .. it just gets better (or should I say worse !!!! ). On returning from Betwys-y-Coed it tried to send me right at the junction entering llanwrst which would take you over the mountains/hills rather than left up the A470 which is the correct route and suggested by Apple Maps, Google Maps and Waze .. it appears I have wasted hundreds of pounds using this Sat Nav and increased the likelihood of going down the wrong roads 😡
 

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