Battery Change

Discussion in 'Technical Support' started by Corvette Al, Sep 6, 2020.

  1. Corvette Al

    Corvette Al

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    TomTom Model(s):
    4EN52Z1230
    Just new here but can the Battery in my Tom Tom be replaced? Model 4EN52Z1230
     
    Corvette Al, Sep 6, 2020
    #1
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  2. Corvette Al

    canderson Moderator

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    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    That's actually a regulatory certification number, not a model. If you can give us the first two characters of your serial number, we'll know what you own and what can be done about the battery.
     
    canderson, Sep 6, 2020
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  3. Corvette Al

    Corvette Al

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    TomTom Model(s):
    4EN52Z1230
    The Serial Number Is BQ5415A09743.

    Thanks for your help!
     
    Corvette Al, Sep 7, 2020
    #3
  4. Corvette Al

    canderson Moderator

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    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    OK. We have found you! What you have is called a Start 25 in North America.
    Yes, the battery can be replaced with some patience.

    The bad news --- seems TT couldn't decide which battery to use on the Start 25. So you would first need to YouTube a video of the procedure, get your device opened up, and see which of the battery/connector versions yours uses .. 700mAh, 900mAh or 1000mAh. It will be marked on the battery, More important, there are some connector differences. See this web page at a popular supplier >> https://www.batteryship.com/htmlos/htmlos.cgi/batteryship/catalog.html?search=tomtom+4EN52

    A video of the disassembly can be found here >>
    Obviously, you aren't looking to mess with a Nokia battery, but this shows how it comes apart.
     
    canderson, Sep 7, 2020
    #4
  5. Corvette Al

    Corvette Al

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    TomTom Model(s):
    4EN52Z1230
    I Have included Pic of Battery . . .

    Tom Tom Battery Mod.jpg
     
    Corvette Al, Sep 7, 2020
    #5
  6. Corvette Al

    canderson Moderator

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    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    canderson, Sep 7, 2020
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  7. Corvette Al

    Arno Moderator

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    TomTom Model(s):
    930; GO 620; Start 63
    Walmart.com items are usually not available from Walmart.ca and .com will not ship here.
    Best bet is eBay. Before the current mess lots of Chinese companies kept warehouses in the States and could deliver here for peanuts.

    PS
    The web page returns your zip.
     
    Arno, Sep 8, 2020
    #7
  8. Corvette Al

    canderson Moderator

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    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    Wouldn't go for one from eBay. No telling how they've been stored or when manufactured.
     
    canderson, Sep 8, 2020
    #8
  9. Corvette Al

    Arno Moderator

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    TomTom Model(s):
    930; GO 620; Start 63
    No problems with my 930 after over 3 years.
     
    Arno, Sep 8, 2020
    #9
  10. Corvette Al

    canderson Moderator

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    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    For that to matter, you'll have to supply us with a specific seller's name and hope they've retained their good business practices.

    I'm astounded at how old some of the stuff is that gets shipped these days ... especially items like this that were first designed for much older models. TomTom has been using this package since 2005. I'd want to be sure that the inventory is being turned over fairly regularly. The charge level prior to storage matters a lot, too. Ideally, they'll be charged to around 50% (that's where these batteries like to live when unused).
     
    canderson, Sep 8, 2020
    #10
  11. Corvette Al

    Arno Moderator

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    TomTom Model(s):
    930; GO 620; Start 63
    Arno, Sep 8, 2020
    #11
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