Technical Support

Technical discussion and repair advice for all TomTom models.

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Connect vs Uconnect vs Blue and Me GO 1000

TommyGoGo
Apr 11, 2021

Replies: 4

Views: 849

Apr 12, 2021

TommyGoGo

Go 620 wifi problem software

Daniel taxi
Apr 9, 2021

Replies: 3

Views: 757

Apr 9, 2021

dhn

Power

william30b
Apr 8, 2021

Replies: 1

Views: 502

Apr 8, 2021

canderson

Start 2009

Shaunie
Mar 30, 2021

Replies: 19

Views: 1K

Apr 4, 2021

canderson

TomTom Go 620 Pro Truck has died :'(

ReenaRibena
Apr 2, 2021

Replies: 0

Views: 856

Apr 2, 2021

ReenaRibena

Subaru In dash Unit questions

wiseacresart
Mar 22, 2021

Replies: 3

Views: 1K

Mar 22, 2021

Arno

Brought 6250 not working

Dee1992
Mar 17, 2021

Replies: 1

Views: 552

Mar 18, 2021

dhn

Remote control not detected by Carminat Build in Renault Clio 3

CharlieYorkshire
Dec 8, 2019

Replies: 8

Views: 7K

Mar 16, 2021

Arno

620 recorded route problems

Alan Schofield
Feb 21, 2021

Replies: 0

Views: 676

Feb 21, 2021

Alan Schofield

Go700 hard drive replacement

stevec6973
Jan 11, 2017

Replies: 11

Views: 3K

Feb 12, 2021

Moonwaller53

Where am i? Go 520

Trev1048
Feb 9, 2021

Replies: 1

Views: 621

Feb 9, 2021

canderson

TomTom XXL update problem

ppeeter
Feb 5, 2021

Replies: 18

Views: 2K

Feb 7, 2021

canderson

Go 720 problem

kendalton
Jan 24, 2021

Replies: 8

Views: 728

Jan 28, 2021

canderson

Connection Issue

Dave Perkins
Jan 26, 2021

Replies: 4

Views: 635

Jan 27, 2021

Arno

Eratic change of display

Frank Shannon
Jan 13, 2021

Replies: 5

Views: 898

Jan 17, 2021

canderson

Custom POI's not showing in mydrive

s.e.clarke
Dec 20, 2020

Replies: 6

Views: 1K

Dec 26, 2020

canderson

Go Premium X has died I think!

rondeco30
Dec 23, 2020

Replies: 3

Views: 1K

Dec 24, 2020

canderson

Change from miles to km on NB1 in Mazda CX-5

SteveMogridge
Jan 8, 2020

Replies: 4

Views: 4K

Dec 12, 2020

canderson

Help: Failed update resulted in brick

Itsthatchunkyboi
Dec 5, 2020

Replies: 7

Views: 1K

Dec 9, 2020

canderson

Go50 rearranges the order of my trip

AuntEah
Dec 1, 2020

Replies: 3

Views: 607

Dec 9, 2020

canderson

I can't get off of legal notice screen

Tomtomgrape
Nov 17, 2020

Replies: 3

Views: 2K

Nov 17, 2020

dhn

Go live 1005 or Go camper.

pesan
Oct 23, 2020

Replies: 24

Views: 2K

Nov 7, 2020

canderson

I can't get my GO BASIC into recovery

Ozzy
Oct 29, 2020

Replies: 1

Views: 1K

Oct 29, 2020

canderson

XL2 updated GPS fix OK, then added a voice and operating system is corrupted

Liamtomtom
Oct 4, 2020

Replies: 10

Views: 2K

Oct 13, 2020

Liamtomtom

Go Premium X borked

ktracer
Oct 10, 2020

Replies: 6

Views: 1K

Oct 13, 2020

canderson

Tech questions about XL 4ET03

Daniel 452
Sep 26, 2020

Replies: 22

Views: 3K

Oct 2, 2020

Daniel 452

authentication problem

jkc
Oct 1, 2020

Replies: 1

Views: 2K

Oct 1, 2020

Arno

Basic GPS for XL 4ET03 ?

Daniel 452
Sep 26, 2020

Replies: 2

Views: 1K

Sep 26, 2020

canderson

Ghost tapping on Go 720 series, Calibration error

kimski
Sep 17, 2020

Replies: 7

Views: 2K

Sep 17, 2020

canderson

Go5100 - No Map, No Update, No menu access!

Bad Raven
Mar 25, 2019

Replies: 12

Views: 3K

Sep 13, 2020

startingtopuff

Battery Change

Corvette Al
Sep 6, 2020

Replies: 10

Views: 3K

Sep 8, 2020

Arno

GO530 - no maps

Velomanx
Sep 5, 2020

Replies: 2

Views: 936

Sep 6, 2020

canderson

Battery problem

marianb
Aug 23, 2020

Replies: 4

Views: 1K

Aug 24, 2020

canderson

Go 600 will not connect to my drive

M.K.W
Aug 22, 2020

Replies: 2

Views: 1K

Aug 23, 2020

M.K.W

Problem downloading updates from TOM TOM in my drive. To TT Via 1500

geoffr177
Aug 21, 2020

Replies: 3

Views: 1K

Aug 23, 2020

dhn

Mapping software for xl N14644

Rayzer
Apr 23, 2020

Replies: 3

Views: 2K

Aug 13, 2020

dhn

Maps update

dizzywun
Aug 10, 2020

Replies: 1

Views: 1K

Aug 10, 2020

dhn

Battery dead going to sleep

gekko0204
Aug 5, 2020

Replies: 1

Views: 2K

Aug 5, 2020

dhn

Changing Home address on Go60

k9ibm
Aug 1, 2020

Replies: 1

Views: 912

Aug 1, 2020

canderson

TomTom 1.8.14

Kennabiz
Jul 30, 2020

Replies: 1

Views: 1K

Jul 30, 2020

Arno

Can’t get it to ask me for rout choice when putting a address.

Kawasakiw800
Jul 28, 2020

Replies: 1

Views: 1K

Jul 28, 2020

canderson

Password Reset Email not Recieved

MSBlietz
Jul 28, 2020

Replies: 2

Views: 929

Jul 28, 2020

MSBlietz

connecting problem

manteo
Jun 25, 2020

Replies: 11

Views: 2K

Jul 12, 2020

canderson

Scanning

Harry Douglas
Jul 12, 2020

Replies: 1

Views: 1K

Jul 12, 2020

canderson

Mydrive Connect does not connect on the web

SotuMan
Jun 28, 2020

Replies: 16

Views: 2K

Jul 10, 2020

GeoFOu

touchscreen unresponsive

patrick schreiber
May 28, 2016

Replies: 12

Views: 8K

Jul 8, 2020

canderson

GO 5100 No maps available. No menu access

pieciozord
Jul 5, 2020

Replies: 8

Views: 1K

Jul 6, 2020

pieciozord

Volume linked to speed

Tom1975
Jul 5, 2020

Replies: 3

Views: 1K

Jul 5, 2020

Arno

Restore device problem

moskwa
Jun 15, 2020

Replies: 20

Views: 6K

Jul 4, 2020

charr

Transfer Favourites and POI's from HOME to Route Planner App Devices

Arno
Jun 26, 2020

Replies: 0

Views: 1K

Jun 26, 2020

Arno

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Which Generation TomTom Do I Own?
How to find and interpret the serial number
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