I can't get my GO BASIC into recovery

Joined
Oct 29, 2020
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<img src="/styles/default/custom/flags/se.png" alt="Sweden" /> Sweden
TomTom Model(s)
GO BASIC
I need to do a recovery on my GO BASIC. I got an instruction from TomTom support on how to do it but it does not work. I hold down the power button but I will never reach the black screen with white text. A couple of times the screen just flickered for less than a second.

Anu idea what to do?
 
What happened after the screen flickered? How much charge is on the battery?
 

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