Rider 2nd edition paired with phone but can't receive calls

Discussion in 'Bluetooth/Phone Connectivity' started by Harley Al, Oct 10, 2020.

  1. Harley Al

    Harley Al

    Joined:
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    TomTom Model(s):
    TomTom Rider 2nd Edition
    Hi, my Tomtom Rider 2nd Edition is paired with my Samsung Galaxy J3 phone and I can hear the sat nav through the headset, I can also hear my phone when it rings through my headset, I press the green button on the sat nav to receive the call but then I cannot hear the call through the earpiece
    Any advice would be good
     
    Harley Al, Oct 10, 2020
    #1
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  2. Harley Al

    canderson Moderator

    Joined:
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    Location:
    Colorado, USA
    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    Check to see if the J3 phone supports two Bluetooth connections at the same time. Specs like that are hard to come by.

    Possible test: Since your J3 supports FM radio, see whether or not your headset can pick up both the radio and the TomTom.
     
    canderson, Oct 11, 2020
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  3. Harley Al

    Arno Moderator

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    Location:
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    TomTom Model(s):
    930; GO 620; Start 63
    You have to swipe th green button to the right, not depressit.
    Don't ask me how I know.
     
    Arno, Oct 11, 2020
    #3
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