Can’t get it to ask me for rout choice when putting a address.


Joined
Jul 28, 2020
Messages
2
TomTom Model(s)
Tomtom via 52
Just bought a VIA 52. I can’t get it to ask me which route to take every time I put a address in, I have to go into settings & manually change it every time, yet there is a choice you can click on that says ask me every time for rout choice eg short , long,quickest. It highlights when you click on it, but I never get a choice when I put a address in.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,252
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
I think there may be some confusion about the configuration.

I think this is what you are talking about:

When a faster route is available

If a faster route found while you are driving, TomTom Traffic can replan your journey to use the faster route. Select from the following options:
  • Always take the fastest route - the fastest route will always be chosen for you.
  • Ask me so I can choose - you will be asked if you want to take the faster route. You can manually select the faster route or you can select the route by steering towards it.
  • Don't ask me - your device will not find faster routes for you.
That option causes the device to ask you whether you are interested in a faster route if it finds one while you are driving.



Looking at what kind of route you wish to plan doesn't have an 'ask me every time' sort of option:

Always plan this type of route
The types of route you can choose from are as follows:
  • Fastest route - the route which takes the least time.
  • Shortest route - the shortest distance between the locations you set. This may not be the quickest route, especially if the shortest route is through a town or city.
  • Most eco-friendly route - the most fuel-efficient route for your journey.
  • Winding route - the route with the most turns. Note: Winding route is not available on all TomTom navigation devices or apps.
  • Avoid motorways - this type of route avoids all motorways.
  • Walking route - a route designed for making the journey on foot.
  • Bicycle route - a route designed for making the journey on a bicycle.


Let us know if your device looks different from this.
 

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