- Joined
- Jul 25, 2009
- Messages
- 3
- Country
- TomTom Model(s)
- GO 6200
My 6200 has just done an automatic software update. Application version 24.100.001.411 (0) (26/03/2024).
My device no longer sees or can use the maps previously stored on the SD card.
When connected to MyDrive Connect the 'Memory Card' icon shows blank as if no card is installed.
When looking in the 'about' section on the 6200 it shows free space on both internal memory and memory card (card is partially full implying a map is present). If I insert a newly formatted SD card which shows in the ‘about’ section when trying to add a map I get a ‘oops Something went wrong. Please try again’ message. For a small map I’m given the option to save to memory or SD card, for a large map no option is given. I continue to get the ‘oops’ message when trying to save to the SD card.
I have done a device reset but this has not resolved the issue.
Any help and advice appreciated.
My device no longer sees or can use the maps previously stored on the SD card.
When connected to MyDrive Connect the 'Memory Card' icon shows blank as if no card is installed.
When looking in the 'about' section on the 6200 it shows free space on both internal memory and memory card (card is partially full implying a map is present). If I insert a newly formatted SD card which shows in the ‘about’ section when trying to add a map I get a ‘oops Something went wrong. Please try again’ message. For a small map I’m given the option to save to memory or SD card, for a large map no option is given. I continue to get the ‘oops’ message when trying to save to the SD card.
I have done a device reset but this has not resolved the issue.
Any help and advice appreciated.