Tom Tom XL No Gps

Discussion in 'Technical Support' started by Rach, Jun 1, 2020.

  1. Rach

    Rach

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    TomTom Model(s):
    XL
    Waiting for valid Gps signal ?

    I have plugged in to pc to see if any update available only map share.

    I have rebooted device still not getting signal.

    And i have done a factory reboot.
     
    Rach, Jun 1, 2020
    #1
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  2. Rach

    dhn Moderator

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    Location:
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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Is the battery fully charged in the unit?
     
    dhn, Jun 2, 2020
    #2
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  3. Rach

    Rach

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    TomTom Model(s):
    XL
    Hi, yes its fully charged.
     
    Rach, Jun 2, 2020
    #3
  4. Rach

    dhn Moderator

    Joined:
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    Location:
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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Try placing the unit outside in a clear area. The unit should be stationary. See whether it can get a sat fix within 10 minutes or so.
     
    dhn, Jun 2, 2020
    #4
  5. Rach

    canderson Moderator

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    Location:
    Colorado, USA
    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    Until this recent attempt, how long had it been since the device had been used? Has it been 'sitting in a drawer' for some longish time?
     
    canderson, Jun 2, 2020
    #5
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