Continuous restoring your device loop tomtom 610

Discussion in 'Technical Support' started by Andy_o, Nov 24, 2019.

  1. Andy_o

    Andy_o

    Joined:
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    TomTom Model(s):
    610
    Hi,

    I have a TomTom 610 and I think the software on it is corrupted.

    When it boots up, the white line stops about half way across.
    I followed the instructions to reset my device.

    I get it into restoring your device and it creeps up to 100%.
    Tries to boot up.
    Fails
    Eventually the spinning doughnut starts again and the restoring your device process begins again.
    And again... and so on.
    It really likes that restoring your device process.

    I have a micro sd card in the device and it was working ok until I tried to install a map update last week.
    As part of that process I upgraded mydrive connect to v 4.2.6.3888 and it seems something went wrong.

    Didn't have enough time to work out what was going on so I used my smartphone.
    Waze worked pretty well actually.

    Any ideas?
     
    Andy_o, Nov 24, 2019
    #1
    dannyb likes this.
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  2. Andy_o

    canderson Moderator

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    Location:
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    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Try restoring without the SD card installed and see if that makes a difference.
     
    canderson, Nov 24, 2019
    #2
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  3. Andy_o

    Andy_o

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    TomTom Model(s):
    610
    That's a great idea, thanks.
    Definitely an improvement.
    Got much further and looks hopeful.
    Currently installing one version upgrade after another.
     
    Andy_o, Nov 24, 2019
    #3
  4. Andy_o

    canderson Moderator

    Joined:
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    Location:
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    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    You'll probably want to reformat that uSD card on your PC before you install it again.
     
    canderson, Nov 25, 2019
    #4
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