screen cleaning packet

Discussion in 'Technical Support' started by Engelsepiet, Jun 14, 2020.

  1. Engelsepiet


    Jun 14, 2020
    Likes Received:
    TomTom Model(s):
    GO 4PL60
    Just received a GO Premium X. A packet contains an alcohol-base pad, a cleaning cloth, a blue, oblong adhesive label, and a white credit card-sized, plastic card. The first two are obvious, but why the last two?
    Engelsepiet, Jun 14, 2020
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  2. Engelsepiet

    canderson Moderator

    Dec 28, 2007
    Likes Received:
    Colorado, USA
    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    Hadn't seen that kit before, but if the 'credit card' is really thin, it may be expected to be used to clean any crud out from between the glass and the bezel. For prior generations, we used to recommend that.
    However, as these are capacitive screens on the Premium X, they're not prone to 'phantom button presses' due to crud under the bezel the way the older resistive screens were. Other than that, no idea!
    canderson, Jun 14, 2020
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