SAT NAV HAS LOST POSITION - MAZDA 6


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Feb 19, 2020
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
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TOM TOM MAZDA NAVIGATION (NVA-SD8110)(LIVE)
Recently my Mazda 6 Tom Tom thinks I am somewhere I am not, it seems completely lost. I have updated maps but didn't make any difference. The GPS signal appears to be ok, tracking 7 satellites. What could be the problem?
 
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Joined
Feb 19, 2020
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
TOM TOM MAZDA NAVIGATION (NVA-SD8110)(LIVE)
Did you have a software update around April last year because of the Week Number Rollover bug?

Similar to this:
https://www.tomtomforums.com/threads/big-thankyou-to-tomtom.32440/#post-192233
Thankyou for the reply, I found out last night what was wrong, the main unit needed to resetting and the only way you can do this is by disconnecting from the battery. There is a way to do this without actually directly disconnecting the battery. If you switch the unit off and hold down the off button for a further 20 seconds, it completely disconnects, and when you switch back on it takes about 30 seconds and it found my location again. The only thing you need to do is put your presets back in the radio again.
 
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Arno

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930; GO 620; Start 63
Thank you for reporting your solution, it should help anyone else who runs into the same problem.
 

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