Technical Support

Technical discussion and repair advice for all TomTom models.

Sort by: Views Descending

Filters

Carminat Remote control not working 2010 Renault Megane Scenic

Twillings
Feb 16, 2022

Replies: 1

Views: 2K

Feb 16, 2022

canderson

Maps

Angelo Govico
Feb 12, 2014

Replies: 6

Views: 2K

Feb 12, 2014

Angelo Govico

How to disable tips on tomtom XL classic?

tom717
Apr 10, 2013

Replies: 2

Views: 2K

Apr 10, 2013

tom717

How do I Edit a misspelled street name?

wjlelectric
May 3, 2013

Replies: 14

Views: 2K

May 5, 2013

wjlelectric

xl 350 will not start up, cannot backup to computer,

Gerald McBoingboing
Feb 13, 2017

Replies: 16

Views: 2K

Feb 21, 2017

Gerald McBoingboing

New update for the GPS week number rollover won’t work!

Ellierose1999
Apr 9, 2019

Replies: 11

Views: 2K

May 25, 2019

canderson

GO5000 Won't connect to PC

quahog5
Mar 15, 2015

Replies: 4

Views: 2K

Mar 15, 2015

quahog5

Safety cameras not showing after update.

Hymer754
Jun 10, 2019

Replies: 5

Views: 2K

Sep 22, 2019

Strapman

Will I lose map after TomTom reset?

jazzter
Mar 1, 2019

Replies: 11

Views: 2K

Mar 3, 2019

canderson

Have not been able to access Live Services for weeks

Fanboy
Sep 12, 2013

Replies: 10

Views: 2K

Oct 7, 2013

canderson

Via 135 GPSFix

marlborobc
Apr 16, 2013

Replies: 11

Views: 2K

Apr 16, 2013

Arno

mydrive app not showing *.ov2 poi's imported to mydrive web

the_rubicon
Oct 14, 2019

Replies: 9

Views: 2K

Oct 18, 2019

canderson

Brand new Go 5100 keeps freezing and restarting

camper
May 30, 2017

Replies: 6

Views: 2K

Jun 2, 2017

canderson

Start 25 very dead,

froggy
Dec 24, 2016

Replies: 13

Views: 2K

Dec 26, 2016

canderson

TomTom carminat does not start.

Tamik
Jan 30, 2018

Replies: 2

Views: 2K

Jan 30, 2018

Tamik

XXL Classic IQ serious problem Please HELP

Motzil
Dec 6, 2013

Replies: 6

Views: 2K

Dec 9, 2013

Motzil

Changing start up image and gps icon

sapelgas431
Jul 9, 2017

Replies: 2

Views: 2K

Jul 10, 2017

sapelgas431

XL IQR won't start

jogle
Apr 16, 2013

Replies: 16

Views: 2K

Sep 5, 2014

canonman

POI's and Go 6000/GO6100

Chris Everard
Oct 9, 2015

Replies: 11

Views: 2K

Oct 11, 2015

Chris Everard

tom tom xxl classic formmated with no no back up

martyn proud
Mar 5, 2014

Replies: 11

Views: 2K

Mar 10, 2014

Andy_P

Where are the repair centers for Tomtom?

Ronald Hain
Aug 9, 2014

Replies: 11

Views: 2K

Sep 9, 2014

dhn

Mapping software for xl N14644

Rayzer
Apr 23, 2020

Replies: 3

Views: 2K

Aug 13, 2020

dhn

Unauthorized Service Tomtom

tomtomservice.com.pl
Sep 1, 2013

Replies: 10

Views: 2K

Sep 15, 2013

canderson

Navigation device not recognised by computer

Menippus
Apr 16, 2016

Replies: 16

Views: 2K

Apr 18, 2016

canderson

Mydrive Connect does not connect on the web

SotuMan
Jun 28, 2020

Replies: 16

Views: 2K

Jul 10, 2020

GeoFOu

TomTomXXL suddenly stopped working?

andrew205
May 14, 2014

Replies: 6

Views: 2K

May 15, 2014

andrew205

How to download My Tom Tom on my MacBook Pro

wjlelectric
Sep 20, 2013

Replies: 2

Views: 2K

Sep 21, 2013

wjlelectric

Go Live 1535 keeps rebooting

Quazimeto
Apr 1, 2015

Replies: 5

Views: 2K

Apr 1, 2015

Quazimeto

No maps found !!!

fhidalgo73
Apr 22, 2013

Replies: 2

Views: 2K

Apr 23, 2013

Andy_P

Via53 Qr code not focusing.

Gordonc
Jan 23, 2019

Replies: 3

Views: 2K

Jan 23, 2019

Arno

Update killed my Carminat!

Joseph in Adelaide
Oct 22, 2018

Replies: 7

Views: 2K

May 8, 2023

Joseph in Adelaide

lifetime maps question.??

1iwilly
Dec 21, 2013

Replies: 7

Views: 2K

Dec 22, 2013

canderson

Tom-Tom backup/upgrade etc

jaye944
Sep 8, 2013

Replies: 14

Views: 2K

Sep 16, 2013

canderson

Start 2 "X0" doesnt start

targa
Apr 13, 2015

Replies: 14

Views: 2K

Apr 21, 2015

Arno

Deleting a favourite

Neville136
Nov 9, 2015

Replies: 1

Views: 2K

Nov 9, 2015

dhn

HELP - red flashing cross on XXL

escpe1955
Nov 12, 2013

Replies: 3

Views: 2K

Nov 12, 2013

dhn

Cannot load new maps

Dave Kitchen
Jul 6, 2019

Replies: 6

Views: 2K

Jul 7, 2019

canderson

Using SD card on GO 600

jeffimus
May 28, 2018

Replies: 1

Views: 2K

May 28, 2018

dhn

installing MyDrive

Howard Harris
Jan 8, 2015

Replies: 7

Views: 2K

Jan 13, 2015

canderson

Via 135 Indicator Light?

Leonard Gore
Dec 8, 2013

Replies: 10

Views: 2K

Dec 8, 2013

Arno

Low volume on start60

Davystart60
Nov 8, 2013

Replies: 9

Views: 2K

Dec 18, 2013

Arno

no maps found help.??

1iwilly
May 31, 2013

Replies: 13

Views: 2K

Jun 7, 2013

canderson

Start 40 Message: There is not enough free space. You need to remove 142 mb.

Need Help
May 25, 2015

Replies: 17

Views: 2K

Jun 6, 2015

Arno

TomTom XL 350 - screen won't turn on after update

MaxTomXL350
Dec 30, 2016

Replies: 3

Views: 2K

Feb 28, 2017

dhn

authentication problem

jkc
Oct 1, 2020

Replies: 1

Views: 2K

Oct 1, 2020

Arno

Map update Tomtom 50/55

cork1958
Sep 21, 2017

Replies: 5

Views: 2K

Sep 23, 2017

cork1958

Updating TNS 410 TOM TOM

Ray361
Aug 27, 2017

Replies: 1

Views: 2K

Aug 27, 2017

dhn

Can't log into Tomtom Mydrive Connect

tomtomton
May 26, 2016

Replies: 1

Views: 2K

May 26, 2016

dhn

Truck software incompatible with replacement unit.

Mark UK
Jan 20, 2016

Replies: 4

Views: 2K

Jan 20, 2016

canderson

Regular SD Card for Tom Tom Go 930

zhong
Sep 6, 2015

Replies: 15

Views: 2K

Sep 7, 2015

Arno

You must log in or register to post here.

Members online

M Stedman

Total: 105 (members: 1, guests: 104)

Latest resources

Which Generation TomTom Do I Own?
How to find and interpret the serial number
- canderson
- Updated: Dec 5, 2022

Forum statistics

Threads: 28,917

Messages: 195,164

Members: 67,874

Latest member: gardening_diva

Latest Threads

PlanTomTom: GPX import does not show waypoints
- Started by wwjd
- Yesterday at 8:33 AM
Help! I want to change the sound for speed cameras
- Started by jojo7
- Yesterday at 6:39 AM
GO 6200 - SD card/map error
- Started by Yorkshire Traveller
- Saturday at 5:20 PM
Tom Tom Bandit
- Started by IvorG
- Saturday at 11:49 AM
TomTom Go stopped working in our truck
- Started by Donna J
- Friday at 5:56 PM
GPX file shows as a straight line between points
- Started by streety765
- Friday at 5:08 PM
Terug zetten naar fabriek instelling door stroom uitval vast gelopen en blijft in herstel modus staan
- Started by wiel6373
- Thursday at 10:52 AM
Superior hitch
- Started by Jfc46
- Thursday at 10:51 AM
Low emission zone
- Started by Trevorj
- Thursday at 9:58 AM
Go exclusive 7 Blutooth question
- Started by dfoss
- Thursday at 9:45 AM