Technical Support

Technical discussion and repair advice for all TomTom models.

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Windows 8.1 computer does not recognize device on My Drive

wimico
Aug 2, 2015

Replies: 4

Views: 3K

Aug 2, 2015

wimico

Wont install update app

Tracy Mcnee
Jul 9, 2018

Replies: 1

Views: 1K

Jul 9, 2018

canderson

Workaround device for failed power button rejects SD maps

Twaine
Sep 25, 2016

Replies: 4

Views: 1K

Sep 27, 2016

- et -

Worth it?

CorporalB80
Nov 24, 2014

Replies: 30

Views: 3K

Dec 13, 2014

CorporalB80

XL 330S: Traffic receiver not compatible with maps

Jeff Olsen
Jan 27, 2014

Replies: 7

Views: 2K

Jan 28, 2014

canderson

XL 340 won't start up

Martha
Jul 14, 2016

Replies: 5

Views: 2K

Jul 15, 2016

dhn

XL 340S Screen Problem

Meista
Aug 20, 2013

Replies: 3

Views: 1K

Aug 20, 2013

canderson

xl 350 will not start up, cannot backup to computer,

Gerald McBoingboing
Feb 13, 2017

Replies: 16

Views: 2K

Feb 21, 2017

Gerald McBoingboing

XL 4ET03 - new screen wont come on

NicholasGoss
Jul 10, 2015

Replies: 5

Views: 1K

Jul 10, 2015

canderson

XL 4ETO3 STUCK ON SPLASH SCREEN

GMack34
Jul 20, 2015

Replies: 6

Views: 2K

Jul 20, 2015

GMack34

XL avoids waypoints

Bancam
Jun 12, 2016

Replies: 10

Views: 3K

Jul 21, 2016

Arno

XL Black edition internal disc corrupted

jimmyjoint
Apr 16, 2013

Replies: 6

Views: 3K

Apr 19, 2013

canderson

XL IQ Routes cannot load map share corrections from Home

TR7Driver
May 26, 2015

Replies: 2

Views: 2K

May 27, 2015

TR7Driver

XL IQ Routes stuck at startup - nothing helped

Cris
Oct 24, 2014

Replies: 9

Views: 5K

Oct 24, 2014

Arno

XL IQR won't start

jogle
Apr 16, 2013

Replies: 16

Views: 2K

Sep 5, 2014

canonman

XL Live won't open

mjl
Sep 9, 2013

Replies: 2

Views: 933

Sep 10, 2013

Andy_P

XL lost computer voices after Home upgrade

TWD
Dec 1, 2019

Replies: 16

Views: 2K

Dec 14, 2019

canderson

XL Routes Screen will not respond

Warra
Apr 27, 2017

Replies: 1

Views: 2K

Apr 27, 2017

dhn

XL Stuck in startup

CheekiBreeki
Sep 5, 2017

Replies: 3

Views: 2K

Sep 8, 2017

canderson

XL Touch Screen Goes Crazy!

NoWhereMan
Nov 23, 2013

Replies: 6

Views: 2K

Nov 24, 2013

canderson

XL Update

Arno
May 16, 2019

Replies: 6

Views: 1K

May 18, 2019

Arno

XL2 updated GPS fix OK, then added a voice and operating system is corrupted

Liamtomtom
Oct 4, 2020

Replies: 10

Views: 2K

Oct 13, 2020

Liamtomtom

XLS IQ Routes Edition, safe to scan and fix the memory?

TR7Driver
Jan 14, 2019

Replies: 1

Views: 1K

Jan 14, 2019

thomasjk

XXL - Can't connect to satellites

MikeRivers
Mar 30, 2016

Replies: 14

Views: 4K

Apr 9, 2016

Arno

XXL 540TM not functioning correctly after updating to 1025 map

fred9x
Mar 2, 2019

Replies: 17

Views: 2K

Mar 7, 2019

fred9x

XXL 550 No main menu?

PaulDaFixer
Aug 27, 2013

Replies: 2

Views: 2K

Aug 27, 2013

PaulDaFixer

XXL 550 will not reset or display after map update

ralphf
Sep 7, 2015

Replies: 1

Views: 1K

Sep 8, 2015

dhn

XXL 550: Computer will not recognise or connect.

Arelde
Nov 28, 2019

Replies: 15

Views: 2K

Dec 1, 2019

Arno

XXL Classic - Stopped after update

sumisrar
Jul 6, 2014

Replies: 3

Views: 2K

Jul 7, 2014

canderson

XXL Classic IQ serious problem Please HELP

Motzil
Dec 6, 2013

Replies: 6

Views: 2K

Dec 9, 2013

Motzil

XXL IQ Routes only shows a blank screen

Har
Sep 7, 2014

Replies: 11

Views: 3K

Sep 8, 2014

canderson

XXL not seen in Windows 10

Wakefileld
Oct 31, 2015

Replies: 6

Views: 2K

Nov 1, 2015

canderson

XXL Problem

Phil.c
Jul 19, 2021

Replies: 6

Views: 767

Jul 20, 2021

Phil.c

XXL Red Cross Issue

Matt Clarke
Feb 13, 2014

Replies: 1

Views: 1K

Feb 13, 2014

canderson

XXL Ring mount Problems

Tutor-Rider56
Dec 22, 2013

Replies: 6

Views: 1K

Dec 30, 2013

Andy_P

XXL same old same old

kiwigray
Oct 21, 2013

Replies: 20

Views: 4K

Oct 30, 2013

Arno

xxl showing different miles.???

1iwilly
Oct 24, 2014

Replies: 3

Views: 1K

Oct 31, 2014

1iwilly

XXL Update Problem

NigelH
Jul 8, 2014

Replies: 3

Views: 2K

Jul 8, 2014

dhn

XXL updated. Help!

chasymou
Jun 8, 2021

Replies: 4

Views: 1K

Jun 8, 2021

chasymou

XXL will not charge using car aux. socket

KevinR
Feb 17, 2017

Replies: 7

Views: 2K

Feb 18, 2017

KevinR

xxl540 help

1iwilly
Aug 18, 2013

Replies: 3

Views: 1K

Aug 18, 2013

tgold

XXL540 Will not start

Joe M.
Nov 29, 2014

2 3

Replies: 40

Views: 5K

Dec 28, 2014

Alex.F

XXL540TM is doesn't get deader than this.

MrGaribaldi
Jul 28, 2015

Replies: 12

Views: 2K

Jul 29, 2015

MrGaribaldi

XXL550 Wont boot into recovery

ehtemt
May 30, 2013

Replies: 3

Views: 2K

May 31, 2013

Andy_P

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