- Joined
- Jan 27, 2014
- Messages
- 4
- TomTom Model(s)
- XL 330S
Hello:
I bought my girlfriend a XL 330S (1GB) a couple years ago, which came with 4UUC1 charger/traffic receiver, and with lifetime traffic and maps.
I've been trying to figure out this problem: "Your RDS-TMC traffic receiver cannot be used in combination with the current map". I don't know exactly when it started happening; my girlfriend has been just ignoring it without mentioning it. The traffic symbols do appear along the righthand side of the display, but the update symbol is just an 'X'.
The TomTom phone support guys advised me to install the most-recent map package and application. After doing that, though, the problem still persists. The map package now is USA & Canada version 920.5269. The application version is 8.083, which I know is very old. However it's the only one I'm able to get using the "Update My Device" function in TomTomHome.
So the phone support guys now say my problem is un-solvable: my old application version is known to be problematic but apparently my XL 330S can't be updated with any of the newer versions.
Before giving up, I'm wondering whether someone on this forum has a "second opinion". Am I really at a dead end? Is there some un-official way to replace my old application with a newer one? Remember it's a pretty old device, with just 1GB of memory.
Many thanks for any advice!
Jeff
I bought my girlfriend a XL 330S (1GB) a couple years ago, which came with 4UUC1 charger/traffic receiver, and with lifetime traffic and maps.
I've been trying to figure out this problem: "Your RDS-TMC traffic receiver cannot be used in combination with the current map". I don't know exactly when it started happening; my girlfriend has been just ignoring it without mentioning it. The traffic symbols do appear along the righthand side of the display, but the update symbol is just an 'X'.
The TomTom phone support guys advised me to install the most-recent map package and application. After doing that, though, the problem still persists. The map package now is USA & Canada version 920.5269. The application version is 8.083, which I know is very old. However it's the only one I'm able to get using the "Update My Device" function in TomTomHome.
So the phone support guys now say my problem is un-solvable: my old application version is known to be problematic but apparently my XL 330S can't be updated with any of the newer versions.
Before giving up, I'm wondering whether someone on this forum has a "second opinion". Am I really at a dead end? Is there some un-official way to replace my old application with a newer one? Remember it's a pretty old device, with just 1GB of memory.
Many thanks for any advice!
Jeff