Last year I took my working XXL to Britain. It had all the UK maps. I tested the device before leaving home. When I got to Britain i connected to my little PC and it said it need to update it. That killed it. I spent hours trying to reformat the drive etc etc. all to no avail. Tried hilding down the power key and got the dreaded X. Nothing would shift it passed that screen.
When I cam home I bought another unit and then rang the help line in Australia and the guy there fixed it somehow so I sold the new one.
Fast forward to this year and exactly the same thing happened I was in France and when I connected it to a computer it said to update the device so I did and it killed it AGAIN. Nothing I could do with it.
I bought another one and used it for a month.
Now I am home and I connected it to my Mac and reformatted the drive and Home saw it, installed all my stuff and I thought, great. Home says it is all okay. Now it starts up and all I get is the TomTom screen. Nothing else.
Holding down the power key just turns it off but nothing else.
Any suggestions
When I cam home I bought another unit and then rang the help line in Australia and the guy there fixed it somehow so I sold the new one.
Fast forward to this year and exactly the same thing happened I was in France and when I connected it to a computer it said to update the device so I did and it killed it AGAIN. Nothing I could do with it.
I bought another one and used it for a month.
Now I am home and I connected it to my Mac and reformatted the drive and Home saw it, installed all my stuff and I thought, great. Home says it is all okay. Now it starts up and all I get is the TomTom screen. Nothing else.
Holding down the power key just turns it off but nothing else.
Any suggestions