- Joined
- Jul 21, 2011
- Messages
- 36
Hi, I started having problems after an update last October whereby all my Live Services stopped working, I was told by email support that I would have to do a hard reset on my device but to do a back up beforehand. Opened MyDrive which said it needed updating so I let it do that and afterwards I couldn't install it again for some reason. Itold support this via the email relay messaging service but they just kept repeating what had already been said.
Come the end of November I was whipped into Hospital for Cancer surgery so haven't used my car since and forgot all about my Satnav, I've finally recovered enough to start driving again so have been trying to sort it out. It hasn't been used at all for 6 months but I did manage to download a new version of My Drive. I plugged my device into my PC via USB and My Drive said it didn't need updating but, I left it plugged in but it just keeps recycling through boot up, if I hold the button in I get the progress bar going across the bottom of the screen but just before it completes I get the USB disconnect sound and the screen goes black. If I continue to hold the button in it just keeps cycling through the same procedure although I did get the boot screen up briefly. I'm mainly concerned with being able to get my Favourite Places off my device as a lot of them are important to my business. Any suggestions? Sorry it went on a bit.
T.I.A.
Ron
Come the end of November I was whipped into Hospital for Cancer surgery so haven't used my car since and forgot all about my Satnav, I've finally recovered enough to start driving again so have been trying to sort it out. It hasn't been used at all for 6 months but I did manage to download a new version of My Drive. I plugged my device into my PC via USB and My Drive said it didn't need updating but, I left it plugged in but it just keeps recycling through boot up, if I hold the button in I get the progress bar going across the bottom of the screen but just before it completes I get the USB disconnect sound and the screen goes black. If I continue to hold the button in it just keeps cycling through the same procedure although I did get the boot screen up briefly. I'm mainly concerned with being able to get my Favourite Places off my device as a lot of them are important to my business. Any suggestions? Sorry it went on a bit.
T.I.A.
Ron