Wont install update app


Joined
Jul 9, 2018
Messages
1
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Start52
Ive tried 3 different computers and having the same problem on all i can download tbe app but when i go to open it comes up a white screen and wont let me do anything else ive tried uninstalling and then re installing it and still the same thing happens and ive also connected the sat nav while doing so and tried it with it unconnected too please someone help ive tried on the most upto date windows down to windows xp and vista
 
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canderson

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Joined
Dec 28, 2007
Messages
11,358
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Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Is it the MyDrive Connect app that you are trying to install?
After installation, do you see the little systray icon down in the lower right of your screen? One like you see here would indicate a need to update the device.
TT Icon.jpg
 

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