tomtom wont start


kcd

Joined
Apr 27, 2019
Messages
1
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
go live 825
when turned on set a destination, just says waiting for valid gps signal and does nothing else.tomtom go live 825
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,232
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
Is the battery fully charged?

Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

Also, put the device in a stationary position OUTSIDE in a clear area and see if the signal gets picked up in a few minutes.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,499
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Since the 825 is a "Nav3" generation device, it still has a rudimentary satellite survey available.
While in a clear sky (outdoors), under "Settings", go to "Connections" and then "GPS status". As dhn recommends, wait a few minutes out there (as many as 12 minutes), and see whether the device shows anything more than the single little yellow circle at the north end of the compass, or whether other satellites appear.
 

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