tomtom wont start

Discussion in 'Technical Support' started by kcd, Apr 27, 2019.

  1. kcd

    kcd

    Joined:
    Apr 27, 2019
    Messages:
    1
    Likes Received:
    0
    TomTom Model(s):
    go live 825
    when turned on set a destination, just says waiting for valid gps signal and does nothing else.tomtom go live 825
     
    kcd, Apr 27, 2019
    #1
    1. Advertisements

  2. kcd

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,929
    Likes Received:
    436
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Is the battery fully charged?

    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    Also, put the device in a stationary position OUTSIDE in a clear area and see if the signal gets picked up in a few minutes.
     
    dhn, Apr 27, 2019
    #2
    1. Advertisements

  3. kcd

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,728
    Likes Received:
    173
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Since the 825 is a "Nav3" generation device, it still has a rudimentary satellite survey available.
    While in a clear sky (outdoors), under "Settings", go to "Connections" and then "GPS status". As dhn recommends, wait a few minutes out there (as many as 12 minutes), and see whether the device shows anything more than the single little yellow circle at the north end of the compass, or whether other satellites appear.
     
    canderson, Apr 27, 2019
    #3
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.