tomtome home wont start. fatal error

Discussion in 'General TomTom Discussion' started by bentz69, Jan 22, 2009.

  1. bentz69

    bentz69

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    every time i try and start tomtom home version 2.5.2.60 i get an error message that says homeruntime.exe has encountered a problem and needs to close.

    when i choose to debug it, i get this error message.

    "homeruntime.exe failed with error 0: process failed to start up correctly. if problem persists, please reinstall from tomtom.com/home"

    any ideas?
     
    bentz69, Jan 22, 2009
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  2. bentz69

    dhn Moderator

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    Goto Control Panel, Add/Remove programs and see whether you have any reference to .NET FRAMEWORK installed. If not, goto this site for it, dl and install. Then try installation of Home again.
     
    dhn, Jan 22, 2009
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  3. bentz69

    bentz69

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    im still getting this same message with 2.6 installed. i was only able to run the original version that came on the cd in the mean time. but that version will freeze when i try to install map corrections

    any new ideas?
     
    bentz69, Jun 24, 2009
    #3
  4. bentz69

    dhn Moderator

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    TomTom Model(s):
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    Are you using a pc or a Mac and, if a pc, XP or Vista?
     
    dhn, Jun 24, 2009
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