OneXL not recognized by TOMTOME Home as connected to computer.

Joined
Aug 19, 2013
Messages
3
TomTom Model(s)
OneXL
TomTom Home does not recognize that my OneXL is connected to the computer and I am unable to get updates. I am running Windows 8 with Firefox and/or Explorer. Tam able to connect from my work computer so I know it is not the cable or the TomTom. The issue appears to be with Windows or Firefox. Any ideas?
 
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