Device wont turn on

Discussion in 'Off-Topic' started by jderynck, Mar 24, 2018.

  1. jderynck

    jderynck

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    TomTom Model(s):
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    hello went to replace battery in my tom tom
    GO 60
    VD4034G01332 when i took off the screen the white piece broke off i am thinking this might have something to do with it any of you guys know any one who repairs if i can send it to someone love this device any help thanks jim_nhfd7@yahoo.com
     
    jderynck, Mar 24, 2018
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  2. jderynck

    canderson Moderator

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    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Unfortunately, TomTom has no repair center in the U.S.
    Can you better describe what this 'white piece' was that fell off? Hopefully it's not the latch that holds the connector between the screen and the motherboard!
     
    canderson, Mar 30, 2018
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  3. jderynck

    jderynck

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    jderynck, Mar 30, 2018
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  4. jderynck

    jderynck

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    yes its the white piece that broke off
     
    jderynck, Mar 30, 2018
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  5. jderynck

    canderson Moderator

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    If the latch broke off, you have a big problem on your hands. That little latching lever only needs to be lifted ever so slightly to release the flex cable. If you lift enough to break it, there's no easy way to replace it.
     
    canderson, Mar 31, 2018
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