GO 2535 - Does hard reset remove map?

Joined
Nov 15, 2023
Messages
6
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<img src="/styles/default/custom/flags/us.png" alt="United States" /> United States
TomTom Model(s)
2505, 2535
I've been having troubles receiving traffic. A full factory reset (which keeps POIs and map) once fixed but no longer does. I'd like to try a hard reset (holding down the power button for a very long time), but I don't want to lose my map. (Map updates are no longer available for my device.)

Does anyone know for sure if a hard reset removes or retains the map file?
 
No, a hard reset does not delete the map file.

On the other hand, resetting deletes your poi

Is information sharing still enabled on your GPS?
 
Last edited:

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