Technical Support

Technical discussion and repair advice for all TomTom models.

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Help needed - 'device not registered to this account'

Imperialboonet
Jul 1, 2013

Replies: 1

Views: 2K

Jul 2, 2013

dhn

Smart Motorways : How to avoid them

Retired TD
Sep 10, 2021

Replies: 1

Views: 634

Sep 10, 2021

Arno

mexico maps on TT one

rvtips
Apr 11, 2015

Replies: 1

Views: 1K

Apr 11, 2015

dhn

MyDrive Connect icon status

ERIC THRONTEN
Sep 30, 2018

Replies: 1

Views: 2K

Sep 30, 2018

dhn

Poll

dennisfountain
May 28, 2014

Replies: 1

Views: 2K

May 28, 2014

canderson

Backtrack destination.

victor WOODS
Sep 13, 2017

Replies: 1

Views: 2K

Sep 13, 2017

dhn

Password

mi77915
Apr 5, 2013

Replies: 1

Views: 1K

Apr 5, 2013

mi77915

help!!!!!!!!!!! bought go50 but i cant be regonised on my pc

minsta
Sep 5, 2015

Replies: 1

Views: 1K

Sep 5, 2015

canderson

Connecting GO 5200 to My Drive

oldun
Oct 6, 2018

Replies: 1

Views: 1K

Oct 6, 2018

dhn

New Account For New Device?

KingJohn
Aug 4, 2019

Replies: 1

Views: 818

Aug 4, 2019

Arno

Cannot Format Hard Disk

darrenwood
Apr 6, 2013

Replies: 1

Views: 2K

Apr 6, 2013

dhn

New Map Install

KingJohn
Aug 4, 2019

Replies: 1

Views: 1K

Aug 4, 2019

Arno

Go 620 issues after update

Kimchuck0521
Jun 13, 2020

Replies: 1

Views: 1K

Jun 13, 2020

Arno

Dover Calais Ferry

Ramit
Sep 24, 2021

Replies: 1

Views: 497

Sep 24, 2021

Arno

screen cleaning packet

Engelsepiet
Jun 14, 2020

Replies: 1

Views: 856

Jun 14, 2020

canderson

XXL 550 will not reset or display after map update

ralphf
Sep 7, 2015

Replies: 1

Views: 1K

Sep 8, 2015

dhn

1.5 diesel 2011 scenic dynamic

Dean1971
Jun 18, 2020

Replies: 1

Views: 970

Jun 18, 2020

canderson

"Unable to store settings: file access error"

Sunbeam
Oct 24, 2017

Replies: 1

Views: 1K

Oct 24, 2017

dhn

TomTom not connected UPDATE

normanreed
Apr 11, 2013

Replies: 1

Views: 2K

Apr 11, 2013

canderson

Go 6200 and my drive app

Rolo
Oct 26, 2018

Replies: 1

Views: 994

Oct 26, 2018

dhn

Renault carminat updating sd card

kateynorth
Nov 3, 2017

Replies: 1

Views: 4K

Nov 3, 2017

dhn

TomTom Start 25 not detected by computer

dave99
Nov 5, 2014

Replies: 1

Views: 2K

Nov 5, 2014

dhn

Tomtom 6000 trucker issue

umbralui
Oct 16, 2021

Replies: 1

Views: 653

Oct 17, 2021

Arno

Red cross on my tomtom

bush
Oct 29, 2018

Replies: 1

Views: 1K

Oct 29, 2018

dhn

Maps not updating

Gary Finnigan
Jun 5, 2014

Replies: 1

Views: 1K

Jun 6, 2014

canderson

Live services

Rainie13
Jun 25, 2020

Replies: 1

Views: 902

Jun 25, 2020

dhn

TomTom One XL - Traffic updates

tomtomnut
Nov 7, 2021

Replies: 1

Views: 632

Nov 7, 2021

dhn

Replacing screen on TomTom ONE

David Philpott
Nov 8, 2014

Replies: 1

Views: 1K

Nov 22, 2014

canderson

tomtom 1005 No Maps Found

boyrace
Jun 8, 2014

Replies: 1

Views: 2K

Jun 8, 2014

dhn

Switching maps problem

Fiona430
Dec 4, 2017

Replies: 1

Views: 1K

Dec 4, 2017

dhn

Start50M loop issues

Fawn
Nov 11, 2014

Replies: 1

Views: 1K

Nov 11, 2014

Arno

Scanning

Harry Douglas
Jul 12, 2020

Replies: 1

Views: 1K

Jul 12, 2020

canderson

One plus one android phone issue

alanmcdonald200
Sep 23, 2015

Replies: 1

Views: 1K

Sep 23, 2015

dhn

Proxy Internet

LTDriver
Dec 13, 2018

Replies: 1

Views: 1K

Dec 13, 2018

Arno

Route demo distance limit?

jogle
Apr 18, 2013

Replies: 1

Views: 1K

Apr 18, 2013

Arno

I can not transfer IP cat and IPs from GO720 to GO5000

Holm
Jun 14, 2014

Replies: 1

Views: 2K

Jun 14, 2014

canderson

Tom Tom start 20

stevensmith91
May 4, 2015

Replies: 1

Views: 1K

May 4, 2015

dhn

TTR Screen is peeling

Calman
Dec 30, 2018

Replies: 1

Views: 1K

Dec 30, 2018

dhn

Update GO 500 (4D00.500)

Mo Iqbal
Oct 5, 2015

Replies: 1

Views: 4K

Oct 5, 2015

canderson

TomTom GO750

morriesmum
Nov 19, 2014

Replies: 1

Views: 1K

Nov 19, 2014

dhn

Can’t get it to ask me for rout choice when putting a address.

Kawasakiw800
Jul 28, 2020

Replies: 1

Views: 1K

Jul 28, 2020

canderson

One XL lost icons after update

JT3rd
Oct 7, 2015

Replies: 1

Views: 985

Oct 7, 2015

Arno

TomTom 1.8.14

Kennabiz
Jul 30, 2020

Replies: 1

Views: 1K

Jul 30, 2020

Arno

GO 530 Green LED

JSoapy
Jun 18, 2014

Replies: 1

Views: 1K

Jun 18, 2014

Arno

Changing Home address on Go60

k9ibm
Aug 1, 2020

Replies: 1

Views: 930

Aug 1, 2020

canderson

One XL battery replacement UK

lakenjr
Apr 22, 2013

Replies: 1

Views: 3K

Jun 5, 2013

popcorn

XLS IQ Routes Edition, safe to scan and fix the memory?

TR7Driver
Jan 14, 2019

Replies: 1

Views: 1K

Jan 14, 2019

thomasjk

Battery dead going to sleep

gekko0204
Aug 5, 2020

Replies: 1

Views: 2K

Aug 5, 2020

dhn

Tomtom go700

Geoff Ranby
Jan 17, 2018

Replies: 1

Views: 1K

Jan 17, 2018

canderson

Map Updates

Roger L
Jan 16, 2019

Replies: 1

Views: 1K

Jan 17, 2019

dhn

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Which Generation TomTom Do I Own?
How to find and interpret the serial number
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