Help needed - 'device not registered to this account'

[Imperialboonet]

I bought a tomtom start 25 at a car boot sale this weekend and registered with the web site. Done all the downloads to update all maps but then a notice box popped up saying the device isn't registered to this account please try another. No matter how many times I register with other email accounts it won't work.
How can I get round this please
Thanks

 

[dhn]

Try calling CS:

United Kingdom
0845 161 0009
or 020 7387 5444

Monday-Friday:
9:00am to 5:30pm BST