- Jan 27, 2015
- TomTom Model(s)
- pro 7100. one xl. pro 5250 truck
hi my my pro 7100 stopped working on the road so tried the turn it off and back on again then got the red x tomtom/support. got home tried to connect to mydrive just says connecting and doesn't do anything from there. i have updated my drive to latest version and tried soft reset still nothing and when i try hard reset it just does a soft reset twice then nothing after that so im unable to get into the bios. tried contacting tomtom but they want a webfleet number which i dont have as its my own personal device. and waiting on a reply from the company i bought it from. so any ideas what to try next anyone.