TT Pro truck 7100


Joined
Mar 4, 2012
Messages
3
Location
Birmingham UK
TomTom Model(s)
Pro Truck 7100
Recently bought new Pro truck 7100, can't seem to get the live services I thought where supposed to be up and running when you switch the thing on. Am I missing some more brain cells; or is this a common problem? I've tried the Tom Tom help, might as well of asked my cat, as the pro 7100 doesn't appear to exist. I do have some more issues with this device but would like to get this one cleared up first. Many thanks.:rant:
 
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Joined
Mar 4, 2012
Messages
3
Location
Birmingham UK
TomTom Model(s)
Pro Truck 7100
Yes have looked on business.com, seems to to be more for fleet management. Don't explain how to activate live services. I am a sole user of the device and work for a small company
 

dhn

Moderator
Joined
Oct 1, 2007
Messages
23,185
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
Guess you'll need to call CS at: 0845 161 0009

If first level support can't help, ask for someone with Business knowledge, maybe 2nd line.
 
Joined
Feb 23, 2012
Messages
41
Location
Germany
TomTom Model(s)
Start² IQR CE, XL LIVE IQR EU
Hi,

as far as I know you'll need to have a WEBFLEET account / subscription to be able to receive LIVE services with the devices being sold by TT business solutions.


Regards
Lars.
 
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Joined
Feb 11, 2011
Messages
4,683
Location
London, UK.
TomTom Model(s)
Go520,720,XL Live, Start60,Go940,950,1000,1005,New500,New5000
From the on-line 7100 user manual (here)....

Regional availability
Note: LIVE services are only available in designated countries. In order to benefit from
LIVE services, the respective WEBFLEET subscription is needed. For more information on
available services in your country, go to business.tomtom.com/liveservices.
Follow that link and there's worse news....

The LIVE services require a LIVE subscription to TomTom WEBFLEET AND the installation of the LINK 300/310 in the vehicle.
 
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