Help Needed, please - XL IQ - No GPS connection & rebooting

Joined
Sep 7, 2013
Messages
3
TomTom Model(s)
XL IQ
I have a TomTom XL IQ - just after I connected it to my laptop and performed update and back up; the device couldn't connect to any GPS signal, and reboots every one minute.
Please help
salahsakka
 
Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds unless your model has a dedicated reset hole.

If that doesn't help, make an Explorer, not Home, backup. See HERE. Then format the unit, don't use quickformat, and then restore the backup.
 
Thank you for your reply. I followed the procedures that you mentioned, but no change the case, still rebooting and no gps signal.
Salah Sakka
Ottawa, Canada
 
Plan B...........

Assuming you do have the Explorer backup........

Connect to Home..... See if you can run the emulator (Operate my Unit). If so, add a favourite or edit a favourite or delete a favourite. Disconnect properly from Home using the Device Disconnect icon.

Any better?
 
I repeated the procedures you mentioned on your reply of Saturday, and ... finally it worked perfectly.
Thanks so much for your help

Salah Sakka
Ottawa, Canada
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Staff online

Members online

Latest resources

Forum statistics

Threads
28,822
Messages
194,348
Members
67,755
Latest member
TomTom VIA 220 from Oz

Latest Threads

Back
Top