mapshare not available

Discussion in 'Maps and Routing' started by doctormstein1, Aug 31, 2010.

  1. doctormstein1

    doctormstein1

    Joined:
    Dec 4, 2007
    Messages:
    747
    Likes Received:
    6
    Location:
    Holtsville, NY
    TomTom Model(s):
    2535M Live
    with the 855 after the download does anyone get the pop up box that says Mapshare is temporarily not available
     
    doctormstein1, Aug 31, 2010
    #1
    1. Advertisements

  2. doctormstein1

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    23,089
    Likes Received:
    448
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Is this for trying to make a correction via mapshare or trying to receive mapshare corrections?

    It just came out hours ago so maybe no corrections are there to be offered, yet.
     
    dhn, Aug 31, 2010
    #2
    1. Advertisements

  3. doctormstein1

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    11,060
    Likes Received:
    196
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Actually, it's stranger than that. After the 855 update, Home advises that the map is more than 20 months out of date, and that Mapshare is temporarily unavailable. Too weird. Yet another fascinating piece of work by the Home application team. Neither are correct. The map is (obviously) not 20 months out of date, and the Mapshare service seems to be working just fine.
     
    canderson, Aug 31, 2010
    #3
  4. doctormstein1

    mrgigabyte

    Joined:
    Sep 1, 2010
    Messages:
    18
    Likes Received:
    0
    TomTom Model(s):
    XXL 540
    i updated yesterday and it said 20 weeks out of date and it also said Mapshare is temporarily not available now at this writing i try my tomtom again and i could not log in my account it said the server was down . so maybe something is being fixed i try again tomm and see
     
    mrgigabyte, Sep 2, 2010
    #4
  5. doctormstein1

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    23,089
    Likes Received:
    448
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    That faulty error message about maps being 20 weeks out of date and mapshares not working is appearing for everyone.

    Just ignore it...............
     
    dhn, Sep 2, 2010
    #5
  6. doctormstein1

    mrgigabyte

    Joined:
    Sep 1, 2010
    Messages:
    18
    Likes Received:
    0
    TomTom Model(s):
    XXL 540
    thanks dhn
     
    mrgigabyte, Sep 2, 2010
    #6
  7. doctormstein1

    crystalezes

    Joined:
    Sep 2, 2010
    Messages:
    1
    Likes Received:
    0
    My GPS actually does need updating with map share. However it keeps telling me the 20 week message, but when I go ahead and click activation code, it tells me an error has occurred and try again later.. Does anyone have any idea how long it might be before I can update?
     
    crystalezes, Sep 2, 2010
    #7
  8. doctormstein1

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    23,089
    Likes Received:
    448
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    It's a faulty error generated by Home. It'll disappear after a while ....
     
    dhn, Sep 2, 2010
    #8
  9. doctormstein1

    techguy378

    Joined:
    Aug 18, 2010
    Messages:
    49
    Likes Received:
    0
    This may not be a faulty error. It's entirely possible that TomTom accidently took the 850 map and gave it a new version number. If this is true then the message would be entirely accurate. Nobody seems to have noticed any updates in the 855 maps so you never know.
     
    techguy378, Sep 5, 2010
    #9
  10. doctormstein1

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    23,089
    Likes Received:
    448
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    855 is a new map. It may not have many changes in a specific geographical region, but it does have changes.
     
    dhn, Sep 5, 2010
    #10
  11. doctormstein1

    yur_maker

    Joined:
    Oct 11, 2009
    Messages:
    7
    Likes Received:
    0
    I get the error every time i try to update.
    Says mapshare unavailable or box comes up with an error has acured message.
    I also got this same error when right after loading 855 so its something with 855 update.
    I started getting the pop up box after doing a backup.
     
    yur_maker, Sep 8, 2010
    #11
  12. doctormstein1

    yur_maker

    Joined:
    Oct 11, 2009
    Messages:
    7
    Likes Received:
    0
    After turning tom off the on, the error box is not re-appearing for now.
    I am just getting the "Not updated for 20 weeks error" :confused:
     
    yur_maker, Sep 8, 2010
    #12
  13. doctormstein1

    yur_maker

    Joined:
    Oct 11, 2009
    Messages:
    7
    Likes Received:
    0
    Anyone figure this out yet ???
     
    yur_maker, Sep 8, 2010
    #13
  14. doctormstein1

    mikealder Moderator

    Joined:
    Mar 23, 2009
    Messages:
    3,199
    Likes Received:
    45
    Location:
    Blackpool UK
    TomTom Model(s):
    720, 930, 940, XL, One 3rd
    AFAIK the map share server is down for maintenance so that would explain why you can't get it to work, just like everyone else! - Mike
     
    mikealder, Sep 8, 2010
    #14
  15. doctormstein1

    Herrminator

    Joined:
    Jul 10, 2010
    Messages:
    2
    Likes Received:
    0
    Seems to be working again...
     
    Herrminator, Sep 8, 2010
    #15
  16. doctormstein1

    Dior

    Joined:
    Sep 6, 2010
    Messages:
    7
    Likes Received:
    0
    Location:
    Canada, Quebec
    TomTom Model(s):
    TomTom XL350TM
    Hello everyone.
    Here is the response I received from TomTom's support.

    Thank you for contacting us.

    Map Share TomTom has a unique technology that allows you to add, update and personalize your maps instantly. You can even share your changes with other users and benefit from theirs, so simple and automatic daily via TomTom HOME

    The MapShare has no impact on the mapping that you load into your TomTom or navigation device on Tomtom Home. The problem from our system and showing the message in question.

    Therefore, we invite you simply do not take into consideration the message. We apologize for the inconvenience.

    We hope to have responded clearly and positively to your request for assistance.
    Do not hesitate to contact us again if that was not the case.
     
    Dior, Sep 9, 2010
    #16
  17. doctormstein1

    Tim25

    Joined:
    Jan 15, 2008
    Messages:
    149
    Likes Received:
    7
    Location:
    Virginia
    TomTom Model(s):
    One XL S
    I am now RECEIVING MapShare updates to my 855 map, but I don't seem to be sending my corrections. I have made several updates on my TT and selected to share them, but I don't think a single one has been pulled off my device since the 855 upgrade.
     
    Tim25, Sep 11, 2010
    #17
  18. doctormstein1

    Rider67

    Joined:
    Sep 11, 2010
    Messages:
    1
    Likes Received:
    0
    Just received updates too. Initially it said 23 updates were available, but finally shows that just 3 are in use. I didn't have any updates to send so can't comment on that bit.
     
    Last edited: Sep 11, 2010
    Rider67, Sep 11, 2010
    #18
  19. doctormstein1

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    11,060
    Likes Received:
    196
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    The former may well be a function of how you've set up your willingness to accept the mapshare info.

    Under Tools, TomTom Map Share, Map Share Preferences, are you set to Strict, High, Medium, or Low? At "Medium", I have currently only 2 corrections in use for the 2GB North American mapset.
     
    canderson, Sep 11, 2010
    #19
  20. doctormstein1

    mrgigabyte

    Joined:
    Sep 1, 2010
    Messages:
    18
    Likes Received:
    0
    TomTom Model(s):
    XXL 540
    i seen the newer posts so i try to up date my tomtom for the map-share and no updates and the 20 weeks out of date and it also said Mapshare is temporarily not available is still there
    i even try all the settings Strict, High, Medium, or Low and no updates
     
    Last edited: Sep 11, 2010
    mrgigabyte, Sep 11, 2010
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.