Unable to download mapshare after 910 update

Discussion in 'Technical Support' started by Alex.F, May 18, 2013.

  1. Alex.F

    Alex.F

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    TomTom Model(s):
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    Getting a message "something's gone wrong..." on my 2535M LIVE.
     
    Alex.F, May 18, 2013
    #1
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  2. Alex.F

    dhn Moderator

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    Did you try to disconnect and reconnect the unit?
     
    dhn, May 18, 2013
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  3. Alex.F

    Alex.F

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    Several times, as well as the "drums". Tried all the different browsers as well.
     
    Alex.F, May 20, 2013
    #3
  4. Alex.F

    Alex.F

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    I suspect MapShare is still "looking" for 9.05 map.
     
    Alex.F, May 20, 2013
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  5. Alex.F

    Alex.F

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    Still not able to download mapshare updates, am I the only one with this problem?
    THX
     
    Alex.F, May 26, 2013
    #5
  6. Alex.F

    mvl Moderator

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    GO 2535 LIVE, GO 1535 LIVE, GO 740 LIVE, Go 930
    I have had no issues with mapshare on my 2535 LIVE.

    I suggest you call phone support, they can look at your error logs and see what the problem is.
     
    mvl, May 26, 2013
    #6
  7. Alex.F

    Arno Moderator

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    I don't think so.
    Every time I connect the 930 I am offered and accept new Map Shares.

    I seem to remember a post from canderson where he expressed his surprise about the multi MB Map Shares immediately after downloading the map.
     
    Arno, May 26, 2013
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  8. Alex.F

    Alex.F

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    Yes, I was surprised by that as well, I'm willing to guess, I'm offered mapshare for 905 map., it downloads, but doesn't install because the map doesn't match.
     
    Alex.F, May 27, 2013
    #8
  9. Alex.F

    Alex.F

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    Update to MyTomtom seems to have fixed the problem; it did take several attempts getting the download to start.
     
    Alex.F, May 31, 2013
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