New unit exchanged for other new unit, same problem.
Connects to computer TomTom Home starts, automatically downloads and attempts update.
Update fails, Repeat doesn't work not enough memory.
Using windows explorer "USA_Canada_and_Mexico_P-143.meta.dct" shows file size of 1k, Free space is only 800M.
Windows reports file structure is corrupt and unreadable.
Home backup failed, can copy all files using explorer except above meta file.
Windows Format fails, now device will not connect and is unusable.
Tried resetting device, power-off/on and other USB ports to no avail.
At this point I give up on tomtom, To get support takes 30-40 minutes of waiting, I have spent too many hours on 2 units tryin to resolve the issue.
Connects to computer TomTom Home starts, automatically downloads and attempts update.
Update fails, Repeat doesn't work not enough memory.
Using windows explorer "USA_Canada_and_Mexico_P-143.meta.dct" shows file size of 1k, Free space is only 800M.
Windows reports file structure is corrupt and unreadable.
Home backup failed, can copy all files using explorer except above meta file.
Windows Format fails, now device will not connect and is unusable.
Tried resetting device, power-off/on and other USB ports to no avail.
At this point I give up on tomtom, To get support takes 30-40 minutes of waiting, I have spent too many hours on 2 units tryin to resolve the issue.