MapShare Map Updates Never Available...

[Dankees]

I got my TomTom 550TM over a month ago, and there has never been a time when I could update my maps via the "MapShare" function. Why is it that I still haven't been able to update my maps?

Thank you.

 

[mikealder]

MapShare doesn't update the maps you need to connect the device to your PC and start up TomTom Home_2 here there is an option for checking for updates just click the "Update my Go" button - Mike

 

[Dankees]

What is "TomTom Home_2" and where can I find it? I only have TomTom HOME.

 

[Dankees]

How do I get Map Updates if they are never available?

 

[mikealder]

When you start TomTom Home what version is it? Pressing Help/ About Home from within TomTom Home will give you this information - Mike

 

[Dankees]

Version 2.7

 

[mikealder]

So you are running TomTom Home_2 with the device connected to the PC and Home_2 running try clicking Tools/ Latest Map Guarantee that might force a map update as you have 28 days in which to use it.

Secondly what map version have you got installed to the device as the latest is V860 - Mike

 

[rcacs]

2.7 is the latest version. I think you might be somewhat confused by mikealder calling it HOME 2 (although that is correct and is the same thing)

HOME version 2.7 is what you will see on the program when it opens.

Cheers!

ps: its always a great idea to include the model, application version and map version in your signature line.