Beware of Tomtom helpline!

Discussion in 'General TomTom Discussion' started by dannyb, Nov 26, 2019.

  1. dannyb

    dannyb

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    TomTom Model(s):
    5100
    Connected my satnav to PC to update, & 4 times rebooting to version4.2.6 3888, but nothing, no maps etc, so phoned tomtom helpline, operator said your satnav needs repairing(105Euro) or you can buy a new one & get 25% off through them.
    said I was not happy, satnav was 6 years old & in any case I did not have the money.
    Later I checked the satnav, & found I had an additional memory card in there, took it out & everything works fine:)
    Made a complaint to Tomtom but as yet no reply, had I listened to him I'd be £100+ out of pocket!!
     
    dannyb, Nov 26, 2019
    #1
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  2. dannyb

    canderson Moderator

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    canderson, Nov 26, 2019
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