I have just bought a Map Update Service deal but I'm having trouble finding how to download it and to make the connection for my device. I have opened the firewall.
Currently I make updates using MyDrive after being informed that they are due by a small dialog box. I have no problems connecting my device. However, MyDrive doesn't show the update I have bought.
If I follow the instructions that came with the TomTom email receipt is says I should use MyTomTom however, on another page I was told that I should use MyDrive. I am confused.
I received the offer using my normal email address but this is not the email address I use for MyDrive. During previous problems I created a MyDrive account (gmail) which cured the problems connecting my device.
I wonder if anyone has any comments or observations about the problem.
Currently I make updates using MyDrive after being informed that they are due by a small dialog box. I have no problems connecting my device. However, MyDrive doesn't show the update I have bought.
If I follow the instructions that came with the TomTom email receipt is says I should use MyTomTom however, on another page I was told that I should use MyDrive. I am confused.
I received the offer using my normal email address but this is not the email address I use for MyDrive. During previous problems I created a MyDrive account (gmail) which cured the problems connecting my device.
I wonder if anyone has any comments or observations about the problem.