tomtom xxl 530S

[tspeed109]

Can someone tell me on how to fix my problem with my TomTom XXL 530S

It power on, goes thru Language Selection step and gets stuck on the screen where you would input current time. DOES NOT GO ANY FURTHER THAN THAT

any help will be greatly appreciated thanks in advance

 

[dhn]

Have you tried resetting the unit by holding the power button for 10-15 seconds?

 

[tspeed109]

tried resetting

I have tried to reset it and it still does the same thing.

 

[dhn]

Connect to the computer. Make an Explorer, not Home, backup.

Then format the unit's drive. Don't use quickformat.

Restore the backup and see if that helps.