TomTom XL frozen

Discussion in 'TomTom Home and MyTomTom Software' started by phillip.williams, Feb 9, 2012.

  1. phillip.williams

    phillip.williams

    Joined:
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    Location:
    oklahoma
    TomTom Model(s):
    XL
    I have tried a soft and a hard reset, but my gps is still stuck on a screen with a blinking red x. I have no idea what i can try next, and im beginning to get impatient. Oh and i have also tried formatting it and that didnt work either. please help
     
    phillip.williams, Feb 9, 2012
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  2. phillip.williams

    dhn Moderator

    Joined:
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    Location:
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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Connect to the computer. Make an Explorer, not Home, backup. If not sure how, see here:
    https://www.tomtomforums.com/t17864-how-backup-contents-your-unit-computer.html

    Then do this:
    Start-->Run--cmd and in the box that opens, type chkdsk X: /f where X = the drive letter assigned to the unit by Windows.

    When that is done, again reformat the unit. Don't use Quickformat. Then connect to Home. A new application should be offered. Install and disconnect properly using the Device Disconnect icon.

    Hopefully, you should have the unit boot to 'no maps found'.

    If so, connect to the computer and copy the specific map folder from the backup to the unit. If you have a folder simply called maps on the backup, copy it back as well.

    Then reboot the unit.
     
    dhn, Feb 9, 2012
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  3. phillip.williams

    Andy_P Moderator

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    Location:
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    TomTom Model(s):
    Go520,720,XL Live, Start60,Go940,950,1000,1005,New500,New5000
    Try my two new guides in the Articles section. :)
     
    Andy_P, Feb 9, 2012
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