TomTom Discussions Community Closure


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Once you are not driving a truck any longer on a daily base you shouldn't see that many problems any longer.
Yes England is history for me! Before the Brexit I drove there almost weekly. Coming from Italy, Austria or Switzerland.Return cargo to Austria I always had old what has to do with Rolls Royce. Whole old cars or just spare parts or engines etc. In Dornbirn (A) is the largest Rolls Royce Museum in Europe, they got the stuff! But now only Germany, Switzerland,Austria and occasionally Norway or Sweden. That is also enough. If I am then retired I just drive with the BMW and truck setting. :DSo you can also test.
 
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I’m another one who frequently moaned….sorry rephrase, asked questions on the TT Discussion pages.

The guys on there helped out loads, so it’s sad to see it all closed down, they could have left it read only

Calling Customer Services and now closing their discussions page….what next!
 
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TomTom`s crazy actions have never been transparent! The forum costs money - so away with it. The statement that the devices are so good that you no longer need the forum is ridiculous! I would argue that the opposite is the case!
 
They are just leaving the CS to the TT Website, probably costing 3 times less, with offices in India.

TT have lost a lot of good history helping people by closing the discussions website :(

There’s one thing I hate, is CS using ‘cases’ and not getting answers immediately, I was recently chatting to them about an issue and it took literally a week to sort out.

I would message into the case I created, then next day it would get answered, then I would reply, then waited till following day for a their answer ….this went in for days! Which really p’d me off
 
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TT have lost a lot of good history helping people by closing the discussions website :(
That's the worst of it. The loss of the history. Had they even just made the old content read-only, it would have been a good resource for answers already available.

It's still possible to see content that was cached by some search engines, and there's always the wayback.archive.org site, but you can't move between pages with those. Not very convenient.
 

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