I have Susan on my 720 but when I select it, I have no sound. I have downloaded Kate but was not sure what to do. Do I just copy all the unzipped files into LoquendoTTS?
Mike's link is for the newer Tomtom models that use Loquendo 7.x.
The 720 is only licensed to use Loquendo 6.9 and recent applications enforce that restriction by not playing Loquendo 7 voices. Perhaps your non-working Susan voice is Loquendo 7.
Do this to clear out your voices and you should be able to download Susan or Kate (v6.9) directly from Tomtom HOME.
- close Tomtom HOME
- delete the LoquendoTTS folder on your Tomtom
- delete the mydocuments\tomtom\home\download\complete\computervoice folder from your computer
- delete the %appdata%\Tomtom folder on your computer
- use winrar to extract the contents
this file onto the Tomtom, overwriting as necessary (readds some Loquendo files)
- start up Tomtom HOME, log in using your email/password, and refuse all updates that it initially offers, then disconnect the device with the blue icon in the lower right of HOME
- then
pin reset the 720
Then you should be fully reset. To add voices:
- reconnect to HOME, go to "add traffic/voices" -> "voices" -> "Computer voices"