- Joined
- Mar 7, 2018
- Messages
- 15
- Country
- TomTom Model(s)
- 4G RIDER
I've had my RIDER for several years, its one of the earlier models.
Suddenly, it will not accept any itineraries except the one that was on it.
It had an itinerary on it, I went through home to remove it. Then tried to send an older route to the device. The window pops up that it was sent, but when I go to open it, its not there. I tried creating a new one - same result. If I try to send again, the window says its already there and asks if I want to replace it. But when I go to manage intineraries on the device, its not there.
The crazy thing is that when I go back into manage my device in the tomtom home app and go to the tab that says its a list of things I can install on my device, the itinerary that I deleted is listed, I click on it to send to the device and it works!!!
So how come none of the other routes will go to it, even though it says it does but this one will "restore" back to it? Where is it being restored from? Do I need to move all the routes to this file? Why would it say it sent the others but not be there?
Totally confused.
Suddenly, it will not accept any itineraries except the one that was on it.
It had an itinerary on it, I went through home to remove it. Then tried to send an older route to the device. The window pops up that it was sent, but when I go to open it, its not there. I tried creating a new one - same result. If I try to send again, the window says its already there and asks if I want to replace it. But when I go to manage intineraries on the device, its not there.
The crazy thing is that when I go back into manage my device in the tomtom home app and go to the tab that says its a list of things I can install on my device, the itinerary that I deleted is listed, I click on it to send to the device and it works!!!
So how come none of the other routes will go to it, even though it says it does but this one will "restore" back to it? Where is it being restored from? Do I need to move all the routes to this file? Why would it say it sent the others but not be there?
Totally confused.