MyDrive Connect not recognizing the correct device

[SandyF]

I'm using the latest version (4.02.2123) of MyDrive Connect on Windows 7. I have a TomTom VIA 1505M.

The notification thingy popped up and said I have an update available. It says "please connect your TomTom VIA 1500".

But then when I connect my device and login to MyDrive Connect, the device is shown as a TomTom Start 25. I have no idea why this is happening. The update worked fine. Everything works fine. But this little glitch is annoying. I've never had a Start 25.

Anyone got a fix for this?

TIA!

SandyF

 

[dhn]

Models are known by different names in different countries.

As long as the updates work properly, I wouldn't worry about it.

Also, make sure the flag in MyDrive shows as US

 

[SandyF]

Thank you so much! After doing some research last night I figured that out. Start 25 is the European name for the VIA 1505. I went into the device settings and it showed Start 25. So it looks like everything is OK. The updates work, and the flag in MyDrive shows as U.S.

Thanks again!

-- Sandy

Models are known by different names in different countries.

As long as the updates work properly, I wouldn't worry about it.

Also, make sure the flag in MyDrive shows as US